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тАО08-06-2007 04:13 AM
тАО08-06-2007 04:13 AM
MSL 5026 Event viewer Errors - no backups
i need help with this problem.
We have a DL380R3 connect via scsi cable to a MSL5026SL RM 1 and every night the backup stops with this error in the event viewer:
TLD(0) drive 1 (device 0) is being DOWNED, status: Unable to open drive
TLD(0) [1788] cannot open \\.\Changer0 (bus 0, target 0, lun 0): The requested resource is in use.
TLD(0) [4788] timed out after waiting 305 seconds for ready, drive 1
TLD(0) [2592] timed out after waiting 305 seconds for ready, drive 1
TLD(0) [1788] cannot open \\.\Changer0 (bus 0, target 0, lun 0): The requested resource is in use.
TLD(0) [4316] Could not get current path from PnP name \\?\scsi#changer&ven_compaq&prod_msl5000_series&rev_0520#4&1ac36206&0&000#{53f56310-b6bf-11d0-94f2-00a0c91efb8b}, using existing path \\.\Changer0
TLD(0) [4316] cannot open \\.\Changer0 (bus 0, target 0, lun 0): The requested resource is in use.
TLD(0) [4336] timed out after waiting 305 seconds for ready, drive 1
Open error on Drive0 (device 0, \\.\Tape0): The process cannot access the file because it is being used by another process. Drive may be busy.
I change the SDLT and update the firmware to the MSL but errors persist.
I made some tests with the LLT and all the tests passed except the DRIVE Device analysis that passed with this warning:
This drive has logged more than 5 'Error A503' Events, there is a library/Autoloader problem report by the drive.
The S.O on the server is Windows Server 2003 Standard Edition.
This is urgent any help is welcome.
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тАО08-06-2007 07:13 PM
тАО08-06-2007 07:13 PM
Re: MSL 5026 Event viewer Errors - no backups
Be sure you have only one backup application running at one time (check in the services for any previouly installed backup application that may have some task active) be sure you stopped the Removable Storage Manager (RSM) if your backup application do not require it.
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тАО08-07-2007 01:24 AM
тАО08-07-2007 01:24 AM
Re: MSL 5026 Event viewer Errors - no backups
Now the MSL report to the event viewer
this error.
TLD(0) drive 1 (device 0) is being DOWNED, status: Unable to open drive
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тАО08-07-2007 05:04 PM
тАО08-07-2007 05:04 PM
Re: MSL 5026 Event viewer Errors - no backups
http://h18006.www1.hp.com/products/storageworks/ltt/index.html
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тАО08-07-2007 08:23 PM
тАО08-07-2007 08:23 PM
Re: MSL 5026 Event viewer Errors - no backups
This drive has logged more than 5 'Error A503' Events, there is a library/Autoloader problem report by the drive.
Thks
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тАО08-07-2007 09:19 PM
тАО08-07-2007 09:19 PM
Re: MSL 5026 Event viewer Errors - no backups
You may have a defective SDLT drive, or damaged tapes.
I would suggest to remove the tapes that have failed and check with new tapes if the problem still occurs, eventualy it is time to call HP in order to check if you have a damaged drive
Marino
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тАО08-07-2007 09:31 PM
тАО08-07-2007 09:31 PM
Re: MSL 5026 Event viewer Errors - no backups
It├В┬┤s a possibity that the drive is DOA but the MSL make the backups, the msl only fails and put the drive down when the msl try to write the catalogue.
Thks for everithing Marino
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тАО08-07-2007 09:45 PM
тАО08-07-2007 09:45 PM
Re: MSL 5026 Event viewer Errors - no backups
marino
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тАО08-07-2007 10:06 PM
тАО08-07-2007 10:06 PM
Re: MSL 5026 Event viewer Errors - no backups
All the tests passed except the drive device analysis that report that warning.