MSL 5052S2

[Paul DeVincentis]

Receiving an error at the robotic tape drive screen:
Fault Code 3041 (soft)
Loader retrieved invalid command

Any thoughts?

Thanks,

Paul

[Peter Godron]

Paul,
according to:
hp StorageWorks MSL5000 and MSL6000 series
tape libraries User Guide (231910-004)

Page 150

"3041 Loader Received Invalid
Command
(The loader task received an unexpected
command and could not recover.)

â   Press the Enter button to reboot.
â   Turn off power to the library and inspect
connectors and cables."


Please also read:
http://forums1.itrc.hp.com/service/forums/helptips.do?#33 on how to reward any useful answers given to your questions.

So far you have not awarded any points !

[Paul DeVincentis]

Did not help.

[Paul DeVincentis]

no idea how to solve this without have a HP tech onsite