Tape Libraries and Drives
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MSL 5060

Mahesh1
Frequent Advisor

MSL 5060

Hi Guys,
We have hp MSL 5060 library,when i restart the library it is giving an error" Fault code 3200(hard),shuttle jammed" but if u restart twice it will come to online.
Please help me on this.
Regards
Mahesh Gowda
2 REPLIES
Thayanidhi
Honored Contributor

Re: MSL 5060

Hi,
Looks like your library robotics has a hard error. Mostly a mechanical problem and needs service. As a first step you may try to upgrade the firmware, if not already done.

Regds
TT

http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00372679/c00372679.pdf

Attitude (not aptitude) determines altitude.
Kurt Beyers.
Honored Contributor

Re: MSL 5060

Hi Mahesh,

Open the library (with an extended paper clip you can open the doors without using the touch screen). Check that all of the tapes are in the slots as they should be.

best regards,
Kurt