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тАО09-13-2004 07:39 PM
тАО09-13-2004 07:39 PM
MSL 6030 Drive 0 not detected
I am having a new MSl6030 with 2 Ultrium 230 tape drives and an FC card. The library worked fine for a few days but now the drive0 is not at all recognised. I tried to swap the drives but still the problem remains in bay0.
As the bay0 seems to be faulty, HP replaced the hotplug board with a part number 331229-001 and still the problem is not resolved. We went inside the maintenance menu and tried to force inventory but still the drive is not recognised.
Final status Drive0 always shows Initializing, Drive1 ready. Does anybody have a better answer? Please help
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тАО09-13-2004 09:44 PM
тАО09-13-2004 09:44 PM
Re: MSL 6030 Drive 0 not detected
where does the drive disapear? in the front panel of the library or in the NSR (fc bridge)?
if the internal communication fail, youshould be able to see it anyway on the NSR.
if you do not see it in the NSR and in the front panel, be sure the drive is powered up.
Depending where the drive do not appear, we can go on with troubleshooting
marino
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тАО09-14-2004 02:03 AM
тАО09-14-2004 02:03 AM
Re: MSL 6030 Drive 0 not detected
Thank you very much for the reply. First of all the tape is not detected on the front panel itself. We tried to connect to the MSL through the ethernet, there also the drive is not visible - it says not installed. In the front panel also it says Drive0 not installed. Any suggestions, please help.
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тАО09-14-2004 02:06 AM
тАО09-14-2004 02:06 AM
Re: MSL 6030 Drive 0 not detected
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тАО09-14-2004 02:12 AM
тАО09-14-2004 02:12 AM