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тАО10-03-2006 12:01 AM
тАО10-03-2006 12:01 AM
MSL 6030 Tape Library Problems with Windows 2003
We are facing a problem with HP MSL 6030 storage drive - (MSL6030 1-dr, Ultrium 460, FC, RM Library)
This drive is connected with MSA 1000 2/8 San Switch and connnected to the DL 380 G4 server.
From the server we are not able to see the tape drive. We upgraded the firmware for the MSL 6030 Tape drive.But still it is not getting listed in the Windows - DL 380 G4 server.Its getting listed some times and when we restart the server but goes and not showing in Device manager of Windows 2003.
Connectivity Details.
From MSL 6030 Tape drive Fibre channnel is conncted to the one port of 2/8 SAN Switch. from 2/8 San switch one FC cable is conncted to the Server FC card.
Attached the Connectivity Diagram for the reference.
Is anyone can give some solution to resolve this issue ??
Thanks,
Navaneet
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тАО10-03-2006 02:12 AM
тАО10-03-2006 02:12 AM
Re: MSL 6030 Tape Library Problems with Windows 2003
Did you add a mapping to your NSR?
Otherwise
http://IP-NSR
Select Mappings in main menu
Select Edit / View to see the maps
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тАО10-03-2006 04:08 AM
тАО10-03-2006 04:08 AM
Re: MSL 6030 Tape Library Problems with Windows 2003
NSR Mapping is there already.
This is a working setup and we have not done any changes.
Last 10 days before this problem happens and we restarted the MSL 6030. MSA 1000 and DL Server,, this problem get resolved after restarting.
Now the same problem happening again.
Is any solutions for this?
Thanks
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тАО10-03-2006 04:22 AM
тАО10-03-2006 04:22 AM
Re: MSL 6030 Tape Library Problems with Windows 2003
You said that some time you cannot see the drive, so I suppose you always see the robotic controller?
I cannot see from your diagram that there is a terminator on your parallel scsi bus, be sure to have one.
Also could you collect and attach here the NSR report in mthl(single file html) format? reading in may give some hints
marino
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тАО10-07-2006 05:49 PM
тАО10-07-2006 05:49 PM
Re: MSL 6030 Tape Library Problems with Windows 2003
Attached the NSR Report for your reference.
Waiting for the reply from your side.
Thanks,
Navaneet
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тАО10-07-2006 06:18 PM
тАО10-07-2006 06:18 PM
Re: MSL 6030 Tape Library Problems with Windows 2003
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1044101
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тАО10-07-2006 07:28 PM
тАО10-07-2006 07:28 PM
Re: MSL 6030 Tape Library Problems with Windows 2003
i am attaching all the required event logs.
Waiting for the reply from your side.
Thanks,
Navaneet
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тАО10-08-2006 02:14 AM
тАО10-08-2006 02:14 AM
Re: MSL 6030 Tape Library Problems with Windows 2003
Now I do not have a full vision of your NSR setting, because you collected only a part of the report, (eventualy to collect all the data, log with brouwser to NSRip-address then on the left hand menu, select report, it will open a new windows, with all the info. save it as .mthl (single file html in Internet explorer)
For what I can see you also have a old FW on the NSR.
first step will be to upgrade NSR fw
then check cable and terminator on the back of the library
then, collect a full report as described before, in it I will see if the drive is up or down
Marino
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тАО10-08-2006 03:14 AM
тАО10-08-2006 03:14 AM
Re: MSL 6030 Tape Library Problems with Windows 2003
Pls find the attached Event log files for your reference.
Thanks,
Navaneet
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тАО10-09-2006 08:41 AM
тАО10-09-2006 08:41 AM
Re: MSL 6030 Tape Library Problems with Windows 2003
what HBA have you got? (Emulex or Qlogic?)
can you see the robotic or the NSR from tour server?