Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
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MSL 6060 Fault

Occasional Visitor

MSL 6060 Fault

dear Experts,
We have a MSL 6060 Tape Libary with two Ultrium 960 drives. For last few days when i power cycle the library it gives "Fault code: 3032 (soft) Chasis S/N character count is not correct" error msg.
The library is scsi attached to a IBM P505 server.
Any help will be really appreciated as i am really fed up now with this.

Thanks in Advance.
Rob Leadbeater
Honored Contributor

Re: MSL 6060 Fault


From the userguide here:

A valid serial number bar code label
could not be read.

Corrective action is to Press the Enter button to clear the message, and Contact Support.

If this happens all the time, I would guess that either the barcode reader is faulty - do you have problems reading tape labels ? - or the label inside the unit has become damaged somehow...

Hope this helps,