MSL 6060 bypass startup errors

[studerje]

Is there a way to set the library to not require you to press the 'ok' on the LCD screen when there is a error on library startup?
Can we set it bypass any errors automatically?

This would greatly assist us when operating the library remotely.

Thanks in advance for any input.
-Jon

[Satish M.S. · Accepted solution]

Johnathan:
Try the following from the front panel of the MSL:

1. From the touch screen, navigate to 'Menu'.
2. Next, from the Menu screen, look for 'SCSI' and select it.
3. Tap on the 'down' arrow button to scroll down the options and look for 'Tape Alert Mode'. Select it and ensure 'Logging Disabled' is selected.
4. Save the option(s).

Reboot the MSL if necessary.

Thanks,

Satish

[studerje]

Satish,
Thank you for your reply.
I tried the steps you suggested and found that the scsi Tape Alert Mode is already set to 'Logging Disabled'.

Any other suggestions?

Thanks
-Jon

[Marino Meloni_1]

I would suggest to fix the library first, severe errors that cannot be bypassed by the option "Ignore ...." usualy are preventing the library to startup correctly.
You can also log in via the http and do something from there, but HW errors usualy cannot be solved remotely.

[studerje]

This only happens about once every couple months. Usually all we have to do is reboot the library and the NSR's. We can do this remotely, however, it requires someone coming in to push 'ok' on the screen.
Usually that resolves the problem. Sometimes we have to reboot the library, NSR's and server a couple times to resolve the problem. the thing is, it can all be fixed remotely by the reboots, we can initiate the remote reboot, but the libary will not finish starting up to a state where we can use the http until the error on the screen is aknowledged.

-J.S.

[Satish M.S.]

Jonathan:
Thanks for the reply. The other option that you could exercise would be through the Remote Management Web Interface (not sure if it has an option to disable the error logging). Do you have it enabled?

Thanks

Satish