MSL 8096 Library Error

[ThierryT]

Hello
This error message shown in CVTL library mangement console.
MSL 8096 HE: slider blocked Code: 8A 61

LTT for Device Analysis output as follow :-

|__ Test 'Device Analysis' started on device 'HP MSL G3 Series' at address '3/7.0.1'
|__ Analysis Results
|__ Started Device Analysis
|__ Device Analysis version V05.03.2007
|__ Firmware rev 9.60 is up to date as of Thu Sep 20 19:00:00 2007.
|__
|__ The device status is Degraded. A device is degraded when any component is in a
|__ warning or failed state but the library is still capable of moves tapes to at
|__ least one drive or if a move has failed but the library is still operational.
|__
|__ Service Suggestions for Recent Events
|__ 10:14:40 - 2010/04/17 Crit:0x0070 HE: slider blocked
|__ Suggested service action: Run the wellness test. If this error occurs with
|__ sub-code 43
|__ Device Analysis completed, and some problems were found.

My question is, what is wellness test and where/how to run it? Dont see that option listed in CVTL or LTT.

TIA

[Marino Meloni_1]

you can run it from the OCP or from the RMI
marino

[ThierryT]

hi marino
Thanks for your reply...
Would you please share more details like from OCP, does it say Welnss Test or combinations of commands = wellness test? If combinations of commands, what are those?

TQ

[Marino Meloni_1 · Accepted solution]

from the ocp
you should go in
Support
Run Tests

you need to be logged as administrator

from the rmi
I think it should be
Support
General diagnostic
and them may be it is "Demo" but unsure

[ThierryT]

hi
there is a warning

"If ran, the cartridges will be mixed up and data will be lost."

This is a production library. Will the tapes get mixed up among all the available pools?

[Marino Meloni_1]

the cartridges will be mixed up related to the slot magazine
You can remove them and load some dummy ones for the test and put back the originals in their slots after the test.

Be sure to disconnect the FC or SCSI cable before to change teh cartridges or the host will try to run inventory of these new cartridges.

The test is not supposed to fix the problem but is supposed to generate the error, so you have to identify where it hang and what is was doing at that point.
once you get the error, you can collect immediately a support ticket and contact HP