Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
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MSL2024 Drive Comm.-Err./Code: F1 00

pymsh
Frequent Advisor

MSL2024 Drive Comm.-Err./Code: F1 00

Hi,
I have a problem on MSL2024.
The LCD displays message below:

Drive Comm.-Err.
Code: F1 00

At this time, web management interface displays this error message:

09.07.22 02:44:50.44 Library Error - HE: drive communication error
Return status: 0x80 - command failed
Global error code: 0xF1 - hardware error, drive communication
Module error code: 0x01, 1
Task originator: 0x00 - Libctrl task
Extender library specifier: 0x00 - master library
Sub error type: 0x01 - native SDCI error
Data: Sdci return code 20, Error code 01, USART error code 00, number retries 00
Source element type.: 0x04 - tape drive
Element number: 0x01, 1

Any help or advice?
Thanks.
3 REPLIES
TapeDrive Killer
Trusted Contributor

Re: MSL2024 Drive Comm.-Err./Code: F1 00

Try reseating the Tape Drive. Take the drive out then plug it back in.

Pablo Alvarado Siles
One drink away from sleeping on the pavement
pymsh
Frequent Advisor

Re: MSL2024 Drive Comm.-Err./Code: F1 00

Hi Pablo,
I pulled out the drive and pushed it back to its slot, but the error was remained.
Any other advices?
Thanks.
TapeDrive Killer
Trusted Contributor

Re: MSL2024 Drive Comm.-Err./Code: F1 00

If your drive is half height then try pluging the drive on the top bay, if the problem follow the drive then you will need to call HP.

Pablo Alvarado Siles
One drink away from sleeping on the pavement