Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
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MSL2024 - Error Code 9C 10

gusoqui
Occasional Visitor

MSL2024 - Error Code 9C 10

I get the error code 9c 10. update the firmware to version 4.4 but the problem persists. how can I fix it.
thanks.
3 REPLIES
Torsten.
Acclaimed Contributor

Re: MSL2024 - Error Code 9C 10

What did you attach?

Your lib has a problem with the gripper - ask HP for help. Maybe you need new hardware.

Hope this helps!
Regards
Torsten.

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gusoqui
Occasional Visitor

Re: MSL2024 - Error Code 9C 10

ok, which is the P / N of grip or robotic.
gusoqui
Occasional Visitor

Re: MSL2024 - Error Code 9C 10

ok, which is the P / N of grip or robotic.