MSL2024 Frimware upgrade failed

[Ahmed el feki]

Hi There,

I'm facing a problem to upgrade the firmware of my MSL2024 from 2.4 --> 3.0 i got upgrade failed and an error code in the digital screen of the MSL D7 00

Library MSL G3 series 2.4
Drive ultrium3SCSI G54W

SCSI ultra320 HBA card
DL380 G4
WINDOWS 2003 SP1 R2

I have did the upgrade before from the 1.7 --> 2.4 and it was fine. But at this time the backupexec 10 was not installed. I don't know if it could be the reason of the issue?

I have updtaed the HP storageworks L&TT to the recent version but it dosen't solve the problem.

Thanks to help me.

[Curtis Ballard · Accepted solution]

All that the documentation lists for the D7 error is "Fatal System Error", "Power Cycle".

I assume you have tried the power cycle route before posting here.

Will the library function at all after the upgrade?

There are several methods for updating the firmware and a second try may be able to complete the update. If the web interface won't run try L&TT http://www.hp.com/go/tapetools which will download over SCSI.

[Ahmed el feki]

Thanks it was solved.