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тАО05-11-2009 10:42 PM
тАО05-11-2009 10:42 PM
MSL2024 Tape Library Error
I have a MSL2024 tape library and am using Symantec Exec. 11D for windows backup. However as soon as the backup starts it comes with an error as "Backup or restore job fails with Final error: 0xe00084ed - A hardware error has occurred." On the Event apps log, the event id was pointing to 33152 and it's Source: Backup Exec. I looked at the adamm.log and the SCSi ports however to no avail, the error still appears. Pls help.
3 REPLIES 3
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тАО05-11-2009 10:59 PM
тАО05-11-2009 10:59 PM
Re: MSL2024 Tape Library Error
You should use LTT and pull a support ticket. Post it here.
http://www.hp.com/support/tapetools
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!
http://www.hp.com/support/tapetools
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!
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тАО05-15-2009 10:34 PM
тАО05-15-2009 10:34 PM
Re: MSL2024 Tape Library Error
Hi, Kasiau
Please perform the following steps:
1.From Backup Exec gui disable the device and delete it.
2.Recycle the Backup Exec services.
You can refer the following technote:
http://seer.support.veritas.com/docs/268626.htm
Rgds-Kranti
Please perform the following steps:
1.From Backup Exec gui disable the device and delete it.
2.Recycle the Backup Exec services.
You can refer the following technote:
http://seer.support.veritas.com/docs/268626.htm
Rgds-Kranti
Dont look BACK as U will miss something INFRONT!
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тАО05-18-2009 05:05 PM
тАО05-18-2009 05:05 PM
Re: MSL2024 Tape Library Error
Hi,
I'm helping Kasiau with this issue. He is on emergency leave now.
Kranti, i've tried your suggestion but still having the same hardware error
Torsten, I'm posting the service ticket now.
Thanks guys for your help so far.
Cheers
I'm helping Kasiau with this issue. He is on emergency leave now.
Kranti, i've tried your suggestion but still having the same hardware error
Torsten, I'm posting the service ticket now.
Thanks guys for your help so far.
Cheers
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