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тАО10-19-2006 09:40 PM
тАО10-19-2006 09:40 PM
Solved! Go to Solution.
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тАО10-23-2006 03:41 AM
тАО10-23-2006 03:41 AM
Re: MSL2024 and firmware
What version are you currently running. If you have 1.70 or 1.80 then updating does improve the force available for getting tapes from slots.
The update from 1.70 or 1.80 requires a one time special step and you must either:
Download 1.90 first then 2.0 or later
or
Download the new firmware twice
The capability to update the firmware on the gripper assembly wasn't working in the 1.70/1.80 firmware so you have to download firmware with that capability first and then download again to get the gripper updated.
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тАО10-23-2006 02:51 PM
тАО10-23-2006 02:51 PM
Re: MSL2024 and firmware
HP StorageWorks MSL2024 Tape Library firmware:
1.91 (bridge version)
2.00
NOTE: To provide a path way for 1.80 and lower library firmware to 2.00 and higher firmware, the 1.91 library firmware is being made available. This firmware is a stepping stone only. It is not meant to be used in production other than to provide a method to upgrade to firmware 2.00 or higher.
NOTE: If the library is updating to library firmware version 2.00 or higher from firmware 1.70 or 1.80 without first updating to 1.91 then you will get an "Invalid Robotic Library firmware" error (83 02). To resolve this issue, update the library a second time to update the robotics firmware to the proper level.
NOTE: Several configuration settings are reset to defaults if the library is upgrading from library firmware versions 1.70 or 1.80.
*Mailslot is set to disabled
*Drive 1 SCSI ID is set to 4
*Drive 2 SCSI ID is set to 5
*Master Drive (Library LUN hosted by) is set to Drive 1
*Drive 1 power is set to on
*Drive 2 Power is set to on
*Library Mode is set to Automatic
*Autoload Mode is disabled
*Loop Mode is disabled
thanks
Satish
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тАО10-23-2006 09:07 PM
тАО10-23-2006 09:07 PM
Re: MSL2024 and firmware
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тАО10-24-2006 03:08 AM
тАО10-24-2006 03:08 AM
Re: MSL2024 and firmware
Can you post a LTT support ticket so we can check and see what type of force error is being logged? ( http://www.hp.com/support/tapetools )
If the error is a slider block (pull/push movement) then there may be a tolerance issue with that particular slot which probably could be overcome by manually loading/unloading a tape a bunch of times. Manufacturing added a "maximum pull force test" after a few libraries had shipped so it possible that there are some magazines with slots that grab the tapes too tight.
If the error is a sled block (robot assembly forward/backard) then it looks more like a robot alignment issue.
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тАО10-24-2006 03:26 AM
тАО10-24-2006 03:26 AM
Re: MSL2024 and firmware
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тАО10-24-2006 04:43 AM
тАО10-24-2006 04:43 AM
Re: MSL2024 and firmware
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тАО10-24-2006 08:33 PM
тАО10-24-2006 08:33 PM
Re: MSL2024 and firmware
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тАО10-25-2006 09:53 AM
тАО10-25-2006 09:53 AM
SolutionAll of the errors have occurred on an attempt to pull a tape out of the slot. The problem is almost certainly either the slot or the tape.
If you have tried different tapes then that points to the slot. Pop a tape in and out a few times and it may resolve the issue if a spring force is a little too high. If that doesn't resolve the issue you may need to get a new magazine.
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тАО10-27-2006 12:58 AM
тАО10-27-2006 12:58 AM