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тАО06-06-2008 12:05 PM
тАО06-06-2008 12:05 PM
Solved! Go to Solution.
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тАО06-09-2008 06:41 AM
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тАО06-09-2008 07:44 AM
тАО06-09-2008 07:44 AM
Re: MSL2024 magazine clear plastic clip
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тАО06-09-2008 12:52 PM
тАО06-09-2008 12:52 PM
Re: MSL2024 magazine clear plastic clip
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тАО06-09-2008 12:55 PM
тАО06-09-2008 12:55 PM
Re: MSL2024 magazine clear plastic clip
Here is another interesting question. When replacing a magazine back into the slot, it was noticed that the LCD screen display a message that said "recovery". Has this been seen before? I can not find documentation about this at all.
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тАО06-09-2008 12:59 PM
тАО06-09-2008 12:59 PM
Re: MSL2024 magazine clear plastic clip
Do you have any idea why your customer removed the prisms? They don't look to me like something that should be taken out.
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тАО06-09-2008 01:01 PM
тАО06-09-2008 01:01 PM
Re: MSL2024 magazine clear plastic clip
The reason they removed the prisms was one fell off, so they thought they all had to be removed.
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тАО06-09-2008 03:10 PM
тАО06-09-2008 03:10 PM
Re: MSL2024 magazine clear plastic clip
The Recovery message on the other library is interesting but doesn't indicate that there is necessarily a problem. Some recoveries are expected but they should be pretty rare.
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тАО06-10-2008 07:21 AM
тАО06-10-2008 07:21 AM
Re: MSL2024 magazine clear plastic clip
I'll have the site keep track of how offten they are seen the "recovery" message.
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тАО06-10-2008 10:59 AM
тАО06-10-2008 10:59 AM
Re: MSL2024 magazine clear plastic clip
"The LCD said scanning, then it said recovery (recovery happens every time we load the magazine). "
Suggestions? This is a brand new unit.