MSL4048 tape drive firmware update would unmount exchange mailbox database

[Rod Perez]

-During the firmware update of the robotic library, my exchange server's mailbox database had been unmounted. Which in turn caused issues connecting to the mailbox.
-The firmware upgrade was done on my backup server and not the exchange server.
-although the exchange server sees and has the drivers installed for the robotic library.

I would like to know how can I prevent this from happening again, in the event that I would need to update the firmware in the future.

If you need more detail please advise.

Thank you for your time.

Rod P.

[Johan Guldmyr · Accepted solution]

Hi!

Are they connected over fibre channel?
If so, maybe you could disable the zone with the exchange/library?

[Rod Perez]

Sorry for late response. They are connected via fiber and this resolution resolved it. Thanks