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MSL5000 Network IP Setup Problem

Peter UDP
Advisor

MSL5000 Network IP Setup Problem

I keep getting this error when attempting to setup the library's ip address "Ethernet controller cannot obtain network configuration from external router". We have two connected interfaces in the library, both are accessible from their own defined ip addresses. When accessed, all I get is the web portal for the network services.

Unless there's a third interface I've overlooked, not sure where to look next. The documentation for the device is very thin.
5 REPLIES
Torsten.
Acclaimed Contributor

Re: MSL5000 Network IP Setup Problem

Is this a master / slave configuration?

Hope this helps!
Regards
Torsten.

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Peter UDP
Advisor

Re: MSL5000 Network IP Setup Problem

Yes it is. Have some additional information on this: apparently there was a PTM connecting the two libraries with it connected to the internet for using the remote management portal. Trying to determine if any small switch will do in order to reconfigure. Right now the two libraries are connected directly with an ethernet cable.
Torsten.
Acclaimed Contributor

Re: MSL5000 Network IP Setup Problem

You need to connect each library to this switch and the port 0 of the switch to the network. This switch will give a DHCP address to each library.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Torsten.
Acclaimed Contributor

Re: MSL5000 Network IP Setup Problem

In other words: a master/slave configuration will NOT work without this SPECIAL switch!

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Peter UDP
Advisor

Re: MSL5000 Network IP Setup Problem

I'm not sure what happened to the original device, looking for a part number. Thanks for the info.