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MSL5000 series alerts

Natalie Pearson
Occasional Contributor

MSL5000 series alerts

we have alerts mailed to email addresses to inform of tape library events -eg. the door is open. The person who set this up has left and we want to make amendments. Any advice on how to change this
4 REPLIES
James ~ Happy Dude
Honored Contributor

Re: MSL5000 series alerts

Re: MSL5000 series alerts

I have an MSL5026 Library and I am interested in sending email when events happen. Can you tell me how you do it?

Randy,
Natalie Pearson
Occasional Contributor

Re: MSL5000 series alerts

I have scanned through the first document referred to here and am unable to see how we define the email addresses error messages are mailed to. If it is really in there please tell me the page number. Also the second link you added for reference does not work.
Rob Leadbeater
Honored Contributor

Re: MSL5000 series alerts

Hi Natalie,

Are you sure that the alerts are being sent from the library itself, rather than your backup package...?

I'm not aware of that functionality in an MSL library.

You might want to check the full SMTP headers of the mails you receive to determine which machine/system is sending them.

Hope this helps,

Regards,

Rob