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тАО12-19-2003 03:02 AM
тАО12-19-2003 03:02 AM
MSL5000
We are currently running Veritas 8.6 Network Storage Executive (NSE). Periodically we are experiencing that the tapes in the drives are not ejecting when the job completes, when this happens the library needs to be rebooted and the drives moved from tape to slot using the web-base utility from the tape library.
Any help appreciated...
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тАО12-19-2003 03:22 AM
тАО12-19-2003 03:22 AM
Re: MSL5000
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Was the post useful? Click on the white KUDOS! Star.
Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt
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тАО12-19-2003 08:54 AM
тАО12-19-2003 08:54 AM
Re: MSL5000
If it is Ultrium 1, then update the drive firmware to E38W.
Is it in a SAN? If so, make sure the fibre agents are disabled if you are running Compaq Insight Manager 6.40 (or 6.20/6.30 with patches).
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тАО12-19-2003 10:15 AM
тАО12-19-2003 10:15 AM
Re: MSL5000
Please help.... we are in d
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тАО12-19-2003 11:31 AM
тАО12-19-2003 11:31 AM
Re: MSL5000
OK, here's the problem.
Insight Manager Agents for WIndows version 6.40 (and 6.20/6.30 with the Fibre Channel Information Agent SoftPaq) may cause problems with tape library and autoloader robotics (may generate ABTSs).
The problem will be fixed in CIM 7.0.
The short term workaround is to disable the fibre channel agents. From the Control Panel, select HP Management Agents. On the Services tab, click on "Fibre Channel Information" under the Active Agents list, and click on Remove. Then click OK to restart the agents.
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тАО12-29-2003 04:01 PM
тАО12-29-2003 04:01 PM
Re: MSL5000
I will upgrade to 7.00 agents and see what happens.