- Community Home
- >
- Storage
- >
- Data Protection and Retention
- >
- StoreEver Tape Storage
- >
- Re: MSL5026 + DP5.1 drive going offline
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-21-2004 06:09 PM
тАО03-21-2004 06:09 PM
MSL5026 + DP5.1 drive going offline
Anybody know of this or has tips?
(TT&L gives same info right after backup, after +-20 minutes all is okey again also in TT&L)
-Question posted as well in HPOV-DP forum.
Thxs for the mind minutes.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-21-2004 10:59 PM
тАО03-21-2004 10:59 PM
Re: MSL5026 + DP5.1 drive going offline
Kurt
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-21-2004 11:49 PM
тАО03-21-2004 11:49 PM
Re: MSL5026 + DP5.1 drive going offline
Firmware Revision 4.23
Hardware Revision 0
Boot Version 3
Library SCSI Id 0
Library Mode Random
Library Status Idle
Hours Since Power On 170
Drive 0 Status (Summary)
Drive Type DLT 8000
SCSI ID 1
Hardware Error? NO
Compression On? NO
Tape Format No tape
Tape Motion --
Write Protected? --
Drive 1 Status (Summary)
Drive Type DLT 8000
SCSI ID 2
Hardware Error? NO
Compression On? NO
Tape Format Unknown
Tape Motion Calibrating
Write Protected? NO
We downloaded the last HP tape drivers from the website.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-23-2004 05:10 PM
тАО03-23-2004 05:10 PM
Re: MSL5026 + DP5.1 drive going offline
If running WINDOWS flavor .. You shouldn't be using tape drivers with DataProtector .. It talks directly to the scsi controler level ...
Also If using Win2k or Win2k3 The library shouldn't be taken in charge by the removable Storage service .. Please look at the Release note ...
So your device path should be scsi?:?:?:? instead of Tape?:?:?:?
Second You should update the your compaq insight manager ... A tape drive shouldn't be pull for a status during backup operation .. It needs an exclusive access ... They are known issues with older version of CIM ( Compaq Insight Manager ) On The HPUX side, they have the EMS software that basically does the same thing and the POLL_INTERVALL as to be uncommented out and set to 0 in he dm_stape.cfg file ...
DP Put the drives offline in order to eject the tape back to the slot ...
The reasoning is the not all tape drives adopted the standard of eject included an offline first ... A Goog Example would be an STK drive ...
Gilles
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-23-2004 06:12 PM
тАО03-23-2004 06:12 PM
Re: MSL5026 + DP5.1 drive going offline
The problem was actually with Compaq Insight Management Agents (CIMA?), and not CIM itself. The problem was with the 6.40 (and 6.20/30 with softpaqs). The problem was rectified in the Insight Management Agents version 7.0.0.0. These agents are in the Proliant Support Pack 7.00A, but they are NOT in the HP Insight Manager 7.0 SP2.3 bundle (yes I know, very confusing).
Remon, It sounds like you are running the Insight Management Agents version 7.0.0.0, is that correct?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-23-2004 06:24 PM
тАО03-23-2004 06:24 PM
Re: MSL5026 + DP5.1 drive going offline
More than a few folks have been confused by their version of Insight Manager (which is independent of the agents).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-24-2004 09:30 AM
тАО03-24-2004 09:30 AM
Re: MSL5026 + DP5.1 drive going offline
The facts :
-We are running windows 'flavour'
-We do not use the tape drivers (are disabled)
-The drives are adressed using scsi?:?:?:?
-The Remote storage service is disabled
-The changer is steared by a HP driver in DP called "Changer:?:?:?:?" ?=numbers offcourse
-We are running all the last managers included in SP 7.0.0A with the IM agents 7.0.0.0
(the whole installation & hardware is 30 days old, so all all is brand new)
Meanwhile we did get a notify from HP support that the agnets of 7.0.0.0 also might contain an error related to the scsi polling. A new release was scheduled in 2 months. Advice included the sugjestion to disable the storage agents.
I think not smart as the other parts are not monitired either then, and windows service manager reported dependencies as well.
Also survey service was asked to disable.
Anybody other tips or have the same trouble ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-24-2004 11:00 AM
тАО03-24-2004 11:00 AM
Re: MSL5026 + DP5.1 drive going offline
I have a question about what exactly happens when DP puts tapedrive 1 offline.
1) Does the backup job fail when the drive is in this state?
2) If there is no backup job failures, is the problem that the network monitoring station for SNMP traps continues to receive hardware failure errors for the tape drive until DP is done with the backup job?
3) Does disabling only the Insite Manager monitoring of the SCSI devices solve this problem? (only disable the SCSI monitoring agent part)
Thanks,
Dave W.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-24-2004 07:59 PM
тАО03-24-2004 07:59 PM
Re: MSL5026 + DP5.1 drive going offline
1) No the backups work 100% Okey. no failures etc.
2)Yes the monitoring keeps sending the hardware errors untill after the backups are done, and then the drive is returned according to the log and also eventlog in w2k from Offline to OK (status 5 to 2 according to the agents)
3)yesterdag I removed the SCSI Information agents and Storage Remote Alerter from the HP Managemrnt agents control in control pannel. Also the survey service was turned off by me and today indeed I had no errors anymore.
BUT:... What does it still report now? Disk failures, orger errors? I think we are blind to thses now. Is this correct ?
I will turn all on again besides the Storage remote alert, and do another backup.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-25-2004 01:24 AM
тАО03-25-2004 01:24 AM
Re: MSL5026 + DP5.1 drive going offline
Gilles