- Community Home
- >
- Storage
- >
- Data Protection and Retention
- >
- StoreEver Tape Storage
- >
- Re: MSL5026 + DP5.1 drive going offline
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-25-2004 01:51 AM
тАО03-25-2004 01:51 AM
Re: MSL5026 + DP5.1 drive going offline
I can add a device (the changer) but when selecting the device the only choise in the selection box is the changer:?:?:? one, there is no scsi available.
Please mind that the backups and chenger are working fine. What is a good coincedence is that the drive where the error reports are about, are on the same scsi bus as the changer.
The other drive where these errors are not reported about has the bus to it self.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-25-2004 02:10 AM
тАО03-25-2004 02:10 AM
Re: MSL5026 + DP5.1 drive going offline
I talked to the HP people that work on the Insite Manger agents and they know of this problem as a bug in version 7.0.0.0. There will be a fix in the next full release version 7.1.0.0. I don't know exactly when this will be released but sign-up to be notified by email for this product at the support website.
The only monitoring agent that you need to disable is the SCSI monitoring agent. You should be able to monitoring everything else.
Dave W.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-25-2004 02:28 AM
тАО03-25-2004 02:28 AM
Re: MSL5026 + DP5.1 drive going offline
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CqMgStor\CPQFCA]
"DisableFlags"=dword:00000001
I'd recommend that you disable tape polling on each SAN/EBS host, except for one host. Then set that one host agent to poll every 30 minutes (as opposed to 2 minutes). This should cut down the window of failure drastically, but still allow you to view statistical information on your tape drives from one host.
Thanks,
Ja
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-25-2004 03:28 AM
тАО03-25-2004 03:28 AM
Re: MSL5026 + DP5.1 drive going offline
Jack, I have a scsi connected MSL5026 not fiber. Does this work then as well (with which reg key?)
Seems we will mostly wait out the new agents indeed. I'll wait out for jacks input to above question and start giving some points , Yes ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-25-2004 03:40 AM
тАО03-25-2004 03:40 AM
Re: MSL5026 + DP5.1 drive going offline
The original problem with the 6.40 agents was found in a SAN environment, where a short timeout caused aborts which could cause robot hangs.
The current problem (with the 7.0.0.0 agents) has so far been found to also cause some robot issues. It has been found to happen in a SCSI library environment. We are not aware of any drive hang (or offline) problems.
Just to rule out any problems with the management agents, I'll let Jack comment on the best way to disable it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-25-2004 08:27 AM
тАО03-25-2004 08:27 AM
Re: MSL5026 + DP5.1 drive going offline
Thanks,
Jack
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-25-2004 09:41 AM
тАО03-25-2004 09:41 AM
Re: MSL5026 + DP5.1 drive going offline
---
The current problem (with the 7.0.0.0 agents) has so far been found to also cause some robot issues. It has been found in to happen in a SCSI library environment. We are not aware of any drive hang (or offline) problems.
---
More accurately:
---
There has been one problem found with the 7.0.0.0 agents that causes some robot issues, in a Fibre/SAN library environment. We are not aware of any drive hang (or offline) problems.
---
So, we're not aware of any SCSI connected library problems with the agents at the moment. However, that doesn't mean we can't disable them to see if they have any effect.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-26-2004 01:35 AM
тАО03-26-2004 01:35 AM
Re: MSL5026 + DP5.1 drive going offline
Jack
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-30-2004 09:09 AM
тАО03-30-2004 09:09 AM
Re: MSL5026 + DP5.1 drive going offline
I removed only the remote storage agents form the Ctrl panel HP management console.
This has stopped the trap sending indeed, but in insight manager server I still see it happen as that polls the hw status more frequent then NNM. So it slips by NNM for now which is fine.
I will see if I can find any polling reg settings as jack discribed, but the biggest 'pain' is gone for now.
thks for all the help. points dealed, hope I've done it fair for my first time.
- « Previous
-
- 1
- 2
- Next »