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MSL5052 FC tape libary problem ...

guru4hp
Advisor

MSL5052 FC tape libary problem ...

Hi guys,
I have a problem with one MSL5052 who hangs to when I run backup with data protector. Aslo there is a problem with web interface of tape libary, because it is not accessable.
I am guessing that problem may be in library controller. I am sending LTT Support ticket ...
Can you get me some hint... ?
Tnx a lott :)
4 REPLIES
Torsten.
Acclaimed Contributor

Re: MSL5052 FC tape libary problem ...

no ticket attached.

What is your OS?

regarding the web interface - make sure the cable is connected and has a link. check the library IP address from the front panel.

If needed, bypass your browsers proxy server!

For non working backups I would suspect the tape or tape drive or connection first, not the lib controller.

Hope this helps!
Regards
Torsten.

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guru4hp
Advisor

Re: MSL5052 FC tape libary problem ...

Well when I have try to connect directly to library controler, I did not get in.
OS is Windows 2003 all connections are ok.
In attach there is HTML version of Support ticket (big file was before, and that is why it did not attach to post).
Torsten.
Acclaimed Contributor

Re: MSL5052 FC tape libary problem ...

Not really useful, because all the detailed information is missing. Compress the file and try again.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
guru4hp
Advisor

Re: MSL5052 FC tape libary problem ...

Ok, try with this ... it is compressed with 7zip ... because that limit of 1mb ... TNX :)