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MSL6000 connect to internal switch on MSA1000 not supported for HP!

Daniel Sorokins
Occasional Advisor

MSL6000 connect to internal switch on MSA1000 not supported for HP!

Hello, y have a problem with msl6000 connect with 1200 Data router to embedded switch on msa1000. the problem is LCD control display not responding (each 2 o 3 days) and for load or unload tapes I need reboot msl.
veritas 10 run in cluster mode install (I have 2 nodes cluster windows 2003), but veritas log is ok, windows event log is ok.
I send question to HP Argentina, but response is "this configuration is not supported (with embedded switch).
thanks to all for comments and suggestions.
4 REPLIES
Torsten.
Acclaimed Contributor

Re: MSL6000 connect to internal switch on MSA1000 not supported for HP!

Perhaps I don't understand your question, but what do you expect? If HP is telling you, your configuration is not supported, it is *not*.

If somebody in the forum will tell you this is working for him, it doesn't change the support statement in any way.

Hope this helps!
Regards
Torsten.

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Marino Meloni_1
Honored Contributor

Re: MSL6000 connect to internal switch on MSA1000 not supported for HP!

I would start to upgrade all the Firmware.
then, I do not see any FC error in the last month, so I think your problem have nothing to do with your configuration.
The fact that the support tell you it is not supported do not mean that if you have a problem on the library they do not solve it.
marino
Daniel Sorokins
Occasional Advisor

Re: MSL6000 connect to internal switch on MSA1000 not supported for HP!

thanks for your response.
I search but not find information about this configuration is not supported, embedded swith is the same with external switch.
Torsten.
Acclaimed Contributor

Re: MSL6000 connect to internal switch on MSA1000 not supported for HP!

You have hundred of lines

FC port 0 too many link errors - chip reset

in the logs of the NSR. This looks like your problem. It could be a bad port on one of the sides (switch or NSR) or just a bad cable.

BTW, the MSA1000 user guide is refering configurations with tape storage connected to the embedded switch.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!