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MSL6000 with Ultrium 3 Tape Firmware Problems

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Tom Locatelli
Occasional Contributor

MSL6000 with Ultrium 3 Tape Firmware Problems

Hi there

I've got a MSL6000 Library with 2 Ultrium 3 Tape Drive's in it. I was trying to Upgrade my Firmware to G65W from G63.. On the First drive which I tried it worked flawlessly... but on the Second Drive, I wen't to the Firmware Tab and the Library and Tape Tools 4.7 just crashed and since then I can't access the Drive anymore.. It's not even listet...

Can please anybody help me? I can give you Access to my Server, if you need!

Thanks and Regards
Tom
6 REPLIES
Santhosh D
Valued Contributor
Solution

Re: MSL6000 with Ultrium 3 Tape Firmware Problems

hey tom,

I suspect the Drive firmware is corrupt. You may have to run Drive Assesment test from HP Library and Tape tools and generate a support ticket.

And in the support ticket, check the health of the drive in the ticket.

And also make sure you open a case with HP for a tape drive replacement.
Tom Locatelli
Occasional Contributor

Re: MSL6000 with Ultrium 3 Tape Firmware Problems

Hello

Thank you very much for your Reply.

But.. How can I start the Drive Assesment?

Thank you

Tom
TapeDrive Killer
Trusted Contributor

Re: MSL6000 with Ultrium 3 Tape Firmware Problems

Tom you might need to create a FUT (firmware upgrade tape) and then use the OCP ( operator Control Panel) to upgrade firmware using tape. Are you able to see noth drives on the OCP ?

Pablo Alvarado Siles
One drink away from sleeping on the pavement
Tom Locatelli
Occasional Contributor

Re: MSL6000 with Ultrium 3 Tape Firmware Problems

Hello! Thanks for your Reply

Is the OCP the Display on the MSL Library? The Library still see's the Drive and I can move a Tape into it.

How can I create a Firmware Upgrade Tape? Can you Help me on that?

Thanks and Regards
Tom
Tom Locatelli
Occasional Contributor

Re: MSL6000 with Ultrium 3 Tape Firmware Problems

Hello!

I just found out how to create a Firmware Tape.. But my Problem is that this is not Supportet on Library Tape Drive's... How can I do that?

Regards
Tom
Tom Locatelli
Occasional Contributor

Re: MSL6000 with Ultrium 3 Tape Firmware Problems

can please somebody help me?

The Library is out of Warranty...!

Regards
Tom