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MSL8096 - cleaning cartrige

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Mila Sojka
Frequent Advisor

MSL8096 - cleaning cartrige

Hello,
we have little problem with MSL8096 (LTO4).
Library displays attention message and sends warning mail:
"08.08.21 20:53:47.56 Attention: Cleaning cartridge nearly expired
Task originator: 0x00 - libctrl
From: 0x02 - storage slot
Number: 0x0F, 15"

So, we remove old and insert new cleaning cartidge (C7978A - orange), but library still displays same warning. We change cartrige again, but nothing changed.

Do you have some solution?
6 REPLIES
TapeDrive Killer
Trusted Contributor

Re: MSL8096 - cleaning cartrige

What firmware version does the library have ?
Are you using barcode labels?
Do you get an error code on the library ?

Pablo Alvarado Siles
One drink away from sleeping on the pavement
Torsten.
Acclaimed Contributor

Re: MSL8096 - cleaning cartrige

Regarding the firmware - the release note says

"...
Implemented between 3.40 and 3.60:

6. Improved expired cleaning cartridge handling and reporting
...

Implemented between 1.80 and 2.00:

1. Fixes for cleaning operation issues
...

Implemented between H36W and H44W:

10. Fixed a case where the number of times a cleaning cartridge was loaded was incorrectly incremented.
..."

and some more ...


make sure you are using current firmware!

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=3372089&swItem=co-38806-21&prodNameId=3454518&swEnvOID=1005&swLang=13&taskId=135&mode=4&idx=0


Hope this helps!
Regards
Torsten.

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Mila Sojka
Frequent Advisor

Re: MSL8096 - cleaning cartrige

We are using latest firmware for MSL8096 (LTO-4 1840 SCSI).
From the MSL web GUI:"Currently Installed Library Firmware 8.90 / 2.70e Drives: B45W"

I have read release notes, but fix between 3.40 and 3.60 is for MSL2024; fix between 1.80 and 2.00 is also for MSL2024 and fix between H36W and H44W is for FC 1840 drive.
Marc Hebert_2
Frequent Advisor

Re: MSL8096 - cleaning cartrige

Hi Miloslav

I have the same problem, did you find a solution to this ??

My config:
MSL2024 LVD
Product ID MSL G3 Series
Currently Installed Library Firmware 4.20 / 2.70e
Bootcode Firmware Revision 0.50

Even after changing the Cleaning cartridge with a new label, I still get the email notifications

Anybody ??
Marc Hebert_2
Frequent Advisor
Solution

Re: MSL8096 - cleaning cartrige

Got it

See HP customer advisory
Document ID: c01626857

Version: 1

ADVISORY: Erroneous cleaning cartridge nearly expired warning messages from the HP StorageWorks 1/8 G2 Tape Autoloader or the HP StorageWorks MSL2024, MSL4048, and MSL8096 G3 libraries

RESOLUTION
This issue is fixed in the following firmware versions:

Product firmware Affected Fixed
1/8 G2 Autoloader 2.30 2.50
MSL2024 4.20 4.40
MSL4048 6.50 6.70
MSL8096 8.90 9.10

In my case it was the MSL2024.

The Firmwares can be found in the following FirmWare Bundle for HP Library & Tape Tools

Type: Firmware - Bundle
Version: December 2008 (16 Dec 2008)
ltt_msl_g2_g3_dec08.exe (11 MB)
At the following URL
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=1809913&prodNameId=3663407&swEnvOID=1005&swLang=13&mode=2&taskId=135&swItem=co-38806-23

Cheers

Mila Sojka
Frequent Advisor

Re: MSL8096 - cleaning cartrige

Thanks to all for responses.
Marc found it. The firmware bundle from December 2008 is the right solution.