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MSL8096 with NSR only showing three drives on the servers.

nkldh
Occasional Advisor

MSL8096 with NSR only showing three drives on the servers.

I am new to NSR. One of our client is having MSL8096 configured with NSR. Before backup server was showing four tape drives but now it is showing only three tape drives. They have tried by restarting the server also but still only three drives can see. I have checked the MSL8096 through the web based management and found all four drives are online and fine.

 

Please advise how can I verify the root cause?

 

What can I do to resolve the issue without effecting other running backups?

2 REPLIES
Johan Guldmyr
Honored Contributor

Re: MSL8096 with NSR only showing three drives on the servers.

Hey, you can log on to the NSR as well (not only the MSL's web interface) - perhaps in there you can find some clues?

nkldh
Occasional Advisor

Re: MSL8096 with NSR only showing three drives on the servers.

Thanks, I just restarted the NSR and fourth tape detected. Now issue resolved.