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No autoch

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mjos
Super Advisor

No autoch

Hi,
We have a library MSL6060 which is not responding from the cell server. I restarted the server & the autoch doesnt come up in the ioscan output. Below is the ioscan output

# ioscan -fn
Class I H/W Path Driver S/W State H/W Type Description
=====================================================================================
root 0 root CLAIMED BUS_NEXUS
ioa 0 0 sba CLAIMED BUS_NEXUS System Bus Adapter (4030)
ba 0 0/0 lba CLAIMED BUS_NEXUS Local PCI-X Bus Adapter (122e)
tty 0 0/0/1/0 rmp3f01 CLAIMED INTERFACE PCI class(255,0) (103c1303)
tty 1 0/0/1/1 rmp3f01 CLAIMED INTERFACE PCI SimpleComm (103c1302)
tty 2 0/0/1/2 asio0 CLAIMED INTERFACE PCI Serial (103c1048)
/dev/diag/mux2 /dev/mux2 /dev/tty2p0
OO 0 0/0/2/0 UsbOhci CLAIMED INTERFACE USB OHCI Interface
OO 1 0/0/2/0.0 UsbMiniBus CLAIMED INTERFACE USB Composite Device
OO 2 0/0/2/0.0.0 UsbBootKeyboard CLAIMED DEVICE Virtual Keyboard
OO 3 0/0/2/0.0.1 UsbBootMouse CLAIMED DEVICE USB Boot Protocol Mouse
OO 4 0/0/2/1 UsbOhci CLAIMED INTERFACE USB OHCI Interface
OO 5 0/0/2/2 UsbEhci CLAIMED INTERFACE USB EHCI Interface
graphics 0 0/0/4/0 gvid_core CLAIMED INTERFACE PCI Display (1002515e)
ba 1 0/1 lba CLAIMED BUS_NEXUS Local PCI-X Bus Adapter (122e)
lan 0 0/1/1/0 igelan CLAIMED INTERFACE HP PCI-X 1000Mbps Dual-port Built-in
lan 1 0/1/1/1 igelan CLAIMED INTERFACE HP PCI-X 1000Mbps Dual-port Built-in
ba 2 0/2 lba CLAIMED BUS_NEXUS Local PCI-X Bus Adapter (122e)
escsi_ctlr 0 0/2/1/0 sasd CLAIMED INTERFACE HP PCI/PCI-X SAS MPT Adapter
/dev/sasd0
ext_bus 0 0/2/1/0.0.0 sasd_vbus CLAIMED INTERFACE SAS Device Interface
target 2 0/2/1/0.0.0.0 tgt CLAIMED DEVICE
disk 0 0/2/1/0.0.0.0.0 sdisk CLAIMED DEVICE HP DG146ABAB4
/dev/dsk/c0t0d0 /dev/dsk/c0t0d0s2 /dev/rdsk/c0t0d0 /dev/rdsk/c0t0d0s2
/dev/dsk/c0t0d0s1 /dev/dsk/c0t0d0s3 /dev/rdsk/c0t0d0s1 /dev/rdsk/c0t0d0s3
target 3 0/2/1/0.0.0.1 tgt CLAIMED DEVICE
disk 1 0/2/1/0.0.0.1.0 sdisk CLAIMED DEVICE HP DG146ABAB4
/dev/dsk/c0t1d0 /dev/dsk/c0t1d0s1 /dev/dsk/c0t1d0s2 /dev/rdsk/c0t1d0 /dev/rdsk/c0t1d0s1 /dev/rdsk/c0t1d0s2
lan 2 0/2/2/0 igelan CLAIMED INTERFACE HP PCI-X 1000Mbps Dual-port Built-in
lan 3 0/2/2/1 igelan CLAIMED INTERFACE HP PCI-X 1000Mbps Dual-port Built-in
ba 3 0/3 gh2p CLAIMED BUS_NEXUS Local Bus Adapter
ba 4 0/3/0/0 PCItoPCI CLAIMED BUS_NEXUS PCItoPCI Bridge
ba 5 0/4 gh2p CLAIMED BUS_NEXUS Local Bus Adapter
ba 6 0/4/0/0 PCItoPCI CLAIMED BUS_NEXUS PCItoPCI Bridge
fc 2 0/4/0/0/0/0 fcd CLAIMED INTERFACE HP 4Gb Dual Port PCIe Fibre Channel Mezzanine (FC Port 1)
/dev/fcd2
fcp 0 0/4/0/0/0/0.10 fcd_fcp CLAIMED INTERFACE FCP Domain
ext_bus 1 0/4/0/0/0/0.10.27.255.0 fcd_vbus CLAIMED INTERFACE FCP Device Interface
target 0 0/4/0/0/0/0.10.27.255.0.0 tgt CLAIMED DEVICE
tape 1 0/4/0/0/0/0.10.27.255.0.0.0 stape CLAIMED DEVICE HP Ultrium 3-SCSI
/dev/rmt/1m /dev/rmt/1mn /dev/rmt/c1t0d0BEST /dev/rmt/c1t0d0BESTn
/dev/rmt/1mb /dev/rmt/1mnb /dev/rmt/c1t0d0BESTb /dev/rmt/c1t0d0BESTnb
ctl 1 0/4/0/0/0/0.10.27.255.0.0.1 sctl CLAIMED DEVICE HP NS E1200-320
/dev/rscsi/c1t0d1
tape 6 0/4/0/0/0/0.10.27.255.0.0.2 stape CLAIMED DEVICE HP Ultrium 3-SCSI
/dev/rmt/6m /dev/rmt/6mn /dev/rmt/c1t0d2BEST /dev/rmt/c1t0d2BESTn
/dev/rmt/6mb /dev/rmt/6mnb /dev/rmt/c1t0d2BESTb /dev/rmt/c1t0d2BESTnb
fc 3 0/4/0/0/0/1 fcd CLAIMED INTERFACE HP 4Gb Dual Port PCIe Fibre Channel Mezzanine (FC Port 2)
/dev/fcd3
fcp 1 0/4/0/0/0/1.10 fcd_fcp CLAIMED INTERFACE FCP Domain
ext_bus 2 0/4/0/0/0/1.10.27.255.0 fcd_vbus CLAIMED INTERFACE FCP Device Interface
target 1 0/4/0/0/0/1.10.27.255.0.0 tgt CLAIMED DEVICE
tape 0 0/4/0/0/0/1.10.27.255.0.0.0 stape CLAIMED DEVICE HP Ultrium 3-SCSI
/dev/rmt/0m /dev/rmt/0mn /dev/rmt/c2t0d0BEST /dev/rmt/c2t0d0BESTn
/dev/rmt/0mb /dev/rmt/0mnb /dev/rmt/c2t0d0BESTb /dev/rmt/c2t0d0BESTnb
ctl 2 0/4/0/0/0/1.10.27.255.0.0.1 sctl CLAIMED DEVICE HP NS E1200-320
/dev/rscsi/c2t0d1
tape 7 0/4/0/0/0/1.10.27.255.0.0.2 stape CLAIMED DEVICE HP Ultrium 3-SCSI
/dev/rmt/7m /dev/rmt/7mn /dev/rmt/c2t0d2BEST /dev/rmt/c2t0d2BESTn
/dev/rmt/7mb /dev/rmt/7mnb /dev/rmt/c2t0d2BESTb /dev/rmt/c2t0d2BESTnb
ba 7 0/5 gh2p CLAIMED BUS_NEXUS Local Bus Adapter
ba 8 0/5/0/0 PCItoPCI CLAIMED BUS_NEXUS PCItoPCI Bridge
processor 0 120 processor CLAIMED PROCESSOR Processor
processor 1 122 processor CLAIMED PROCESSOR Processor
processor 2 124 processor CLAIMED PROCESSOR Processor
processor 3 126 processor CLAIMED PROCESSOR Processor
ba 9 250 pdh CLAIMED BUS_NEXUS Core I/O Adapter
ipmi 0 250/0 ipmi CLAIMED INTERFACE IPMI Controller
/dev/ipmi
tty 3 250/1 asio0 CLAIMED INTERFACE Built-in RS232C
/dev/diag/mux3 /dev/mux3 /dev/tty3p0
acpi_node 0 250/2 acpi_node CLAIMED INTERFACE Acpi Hardware

All the drives are showing as claimed however.
Please let me know wheteher we need to manually reboot the libary. We have two NSR interfaces also on the library.
8 REPLIES
mjos
Super Advisor

Re: No autoch

I also rebooted the library through the web interface, still the autoch doesnt show up in the cell server.

# ioscan -fnC autoch
#
Efrain Valencia
Valued Contributor

Re: No autoch

Hello,

Can you check the top NSR (usually the one that handles the robot) and see if the robot is showing up ok?

If not maybe clearing and filing the map again can help.

Next step would probably be reboot the library as you sugegst, maybe you can also check the library is properly cabled:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00718269&jumpid=reg_R1002_USEN

Torsten.
Acclaimed Contributor

Re: No autoch

Check the cables (correct connected?) and the mapping of the NSR.

Hope this helps!
Regards
Torsten.

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mjos
Super Advisor

Re: No autoch

Thanks, One of the NSR was not responding,
After the library reboot, both the NSR & the autoch came up online. The issue is do I need to manaully reboot whenever the NSR & autoch goes offline. What caused them to go offline. Is there any method of bringing them online other than a manual reboot of the library. The cables were checked & they were no issues.
Efrain Valencia
Valued Contributor
Solution

Re: No autoch

Hello,

I would start by making sure the NSR is running the latest and greatest firmware:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=329290&prodSeriesId=3550729&prodNameId=1849253&swEnvOID=54&swLang=13&mode=2&taskId=135&swItem=co-74796-1

Then, make sure it is installed in the most left slot of the cardcage (if it installed next to the library controller it may overheat)

If you wish, attach an NSR report (collected from the web interface and saved using the *.mht format) and I'll check it for you.

Regards,
Torsten.
Acclaimed Contributor

Re: No autoch

If the NSR is somehow frozen, a power cycle (of the library) is needed.

However, the advise above (location and firmware) is surely helpful!

Remember - always have a good config backup!

Hope this helps!
Regards
Torsten.

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those who understand binary, and those who don't.

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mjos
Super Advisor

Re: No autoch

Hi, we have the tape & library tools installed on the Unix cell server. But I dont know how to execute the tape & library tool. Can somebody please help on how to execute & run this tool in Unix -

# cd /opt/ltt
# ls -lrt
total 32560
-rwxr--r-- 1 root sys 16658432 Oct 27 04:08 hp_ltt
drw-r--r-- 3 root sys 96 Dec 11 07:23 catalogs
drwxr--r-- 2 root sys 96 Dec 11 07:23 firmware
drwxrwxr-x 2 root sys 96 Dec 11 07:23 logs
drwxr--r-- 3 root sys 96 Dec 11 07:23 misc
drwxr--r-- 9 root sys 8192 Dec 11 07:23 scripts
Torsten.
Acclaimed Contributor

Re: No autoch

Just run

# ./hp_ltt


If you don't know hoe to proceed, hit just RETURN and you will see a list of commands.

Hope this helps!
Regards
Torsten.

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those who understand binary, and those who don't.

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