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Problem in MSL 6000 Library

YAQUB_1
Respected Contributor

Problem in MSL 6000 Library

Hi,

We are facing problem with HP MSL 6000 library science last night. The Library is not accessible by any of our server. After restarting the library it is accessible, but for few hours; after that it is again inaccessible.

Please help me regarding this issue.

Rgds -- Yaqub
8 REPLIES
Torsten.
Acclaimed Contributor

Re: Problem in MSL 6000 Library

"... by any of our server ..." sounds like this is FC connected, right?

In this case you should have a look at the NSR logs and involve the support if needed.

Meanwhile you can check if the NSR firmware is current.

Hope this helps!
Regards
Torsten.

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YAQUB_1
Respected Contributor

Re: Problem in MSL 6000 Library

Hi Torsten,

Thanks for your reply.

BTW, my MSL connect with LAN.

Rgds -- Yaqub
Torsten.
Acclaimed Contributor

Re: Problem in MSL 6000 Library

???

The LAN connection for a MSL6000 is only for management, not for data transfer.

Do you have a NSR installed?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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YAQUB_1
Respected Contributor

Re: Problem in MSL 6000 Library

Yes, I've update NSR current firmware. But still I'm facing same problem.

Can U provied me alternative soluation.
Torsten.
Acclaimed Contributor

Re: Problem in MSL 6000 Library

What OS are your servers running?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

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YAQUB_1
Respected Contributor

Re: Problem in MSL 6000 Library

MS Window 2003 Entireprise Edtion
YAQUB_1
Respected Contributor

Re: Problem in MSL 6000 Library

I'm waiting for your response. Pls help me regarding this issue.
Mark Poeschl_2
Honored Contributor

Re: Problem in MSL 6000 Library

Looks like Torsten's first response - check the library's NSR logs - should be your next step.

You could also check the logs of the Fibre Channel switch in between the library and the servers. Does the port to which the library is connected have a status of "Online" and "F-Port"? Does that port show excessive errors?