RSM.exe stuck with HP DLT VS80 StorageWorks

[Albert Ng_1]

Hi,

has anyone experienced problem with rsm.exe stuck when trying to dtect guid on a DLT VS80 tape unit? We got a few of these units here and they work for a few months but once in a while, rsm.exe will get stuck for no reason at all and use up 100% of CPU. And then the only thing we can do to make it work again is to replace the tape drives. Any ideas any one?

Thx
Alb

[Jaclyn Rothe]

What back up software are you using?
RSM has habitually caused problems for back up tape drive in certain OS.
see:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=PSD_OT040301_CW01