Tape Libraries and Drives
cancel
Showing results for 
Search instead for 
Did you mean: 

Repeated Slider Blocked on 1/8G2-LTO4SAS with FW update

Seth Horila
Advisor

Repeated Slider Blocked on 1/8G2-LTO4SAS with FW update

I recently updated my Storageworks 1/8 G2 Autoloader LTO4-SAS to the latest firmware: 3.10 /2.30n and now I am receiving the error below. If i reload the device all seems fine for awhile. Seems like the latest firmware update broke something. I will be contact HP support about this one

11.03.15 18:52:18.58 Libctrl task Error - HE: slider blocked
Return status: 0x80 - command failed
Global error code: 0x8A - HE: slider blocked
Robotic movement error: 0x45 - error during third slider movement -> move home
Current command: 0x15 - move cartridge
Task originator: 0x02 - CDB interpreter task
Extender library specifier: 0x00, 0
Source element type.: 0x02 - storage slot
Element number: 0x06, 6
Destination element type.: 0x04 - tape drive
Element number: 0x01, 1
11.03.08 19:51:33.19 Libctrl task Error - HE: slider blocked
Return status: 0x80 - command failed
Global error code: 0x8A - HE: slider blocked
Robotic movement error: 0x45 - error during third slider movement -> move home
Current command: 0x15 - move cartridge
Task originator: 0x02 - CDB interpreter task
Extender library specifier: 0x00, 0
Source element type.: 0x02 - storage slot
Element number: 0x06, 6
Destination element type.: 0x04 - tape drive
Element number: 0x01, 1
3 REPLIES
Torsten.
Acclaimed Contributor

Re: Repeated Slider Blocked on 1/8G2-LTO4SAS with FW update

Usually this is a pure mechanical problem, if a power cycle doesn't help consider to replace the unit.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Marino Meloni_1
Honored Contributor

Re: Repeated Slider Blocked on 1/8G2-LTO4SAS with FW update

Be sure the library is correctly hang in the rack

Be sure there is nothing on top of it, like cartridges, keyboards, or anything else

Consider to remove the magazine and check inside for dust or barcode sticker they may be on the picker path
peterpanny
Occasional Contributor

Re: Repeated Slider Blocked on 1/8G2-LTO4SAS with FW update

I realize this is an old thread - but though I would have something useful to share.  I had similar problems with the sled in a 1/8 G2 autoloader generating the 9B C4 error.

 

I tried the usual suggestions of; power cycle, inspect magazines, adn run wellness test without successess. 

 

What did work was opening the top cover.  I cleaned the black deposites that had accumulated where the tape sled moves to the front and back of the unit.  I also wiped the sensor used to detect the tape slots.  I then gently moved the tape sled to the very far end of its travel.

 

Once the unit was put back together and powered up - it worked!