- Community Home
- >
- Storage
- >
- Data Protection and Retention
- >
- StoreEver Tape Storage
- >
- Re: Repeted IO errors (4024) on HP 1/8 Ultrium 3 a...
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-09-2011 03:18 AM
тАО03-09-2011 03:18 AM
The device was running properly for over a year now, but recently, and without any configuration change the device has started producing io errors repetedly. Currently it isnt possible to run a single complete backup job. After I (hardware)reboot the device it seems to be running properly, but will fail after a few hours. I have tried using new tapes, but that does not solve the problem.
The device is not asking for a cleaning cartridge or something like that it just fails and than... doesnt do anything.
Even the "test device" job wont produce results in this stage.
If I start the L&TT test tool before the error occures, it only states that the SCSI connection should be faster. (Afterwards it does not find the device anymore..)
We use Data Protector Express for backing up.
Help or ideas would be very much appreciated.
Thanks in advance,
Niklas
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-10-2011 05:21 AM
тАО03-10-2011 05:21 AM
Re: Repeted IO errors (4024) on HP 1/8 Ultrium 3 autoloader
collect a support ticket and attach it here
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-10-2011 06:44 AM
тАО03-10-2011 06:44 AM
Re: Repeted IO errors (4024) on HP 1/8 Ultrium 3 autoloader
Thanks for your time!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-10-2011 06:45 AM
тАО03-10-2011 06:45 AM
Re: Repeted IO errors (4024) on HP 1/8 Ultrium 3 autoloader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-10-2011 09:09 AM
тАО03-10-2011 09:09 AM
Solutionthere are three point you should investigate
the first is the scsi cable, in fact we can see that at some time it negotiate in Narrow and SE mode. but the last powercycle seems to be at 160.
the second is shown in the attached extract, you can see that the initiator continusly (after the inventory where it loaded six tapes) set the reserve and then release flag of the drive, not sure why this occuring, could be some config issue, or some backup application conflict (you may have installed some other backup application for test and then the uninstall have left some services running in background that may interfere with the normal operation)
the third is the illegal request, no slot free to transfer ... this also looks like a config issue on the backup application or an error on the autoloader itself. Try first to remove all the tapes and run a test with just one.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-11-2011 02:57 AM
тАО03-11-2011 02:57 AM