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тАО05-31-2001 01:42 PM
тАО05-31-2001 01:42 PM
SCTL_INCOMPLETE
Short SCSI commands appear to work, but commands moving data produce the error. There are no other SCSI err messages.
What is SCTL_INCOMPLETE telling me, and how do I go about troubleshooting it?
Thanks.
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тАО05-31-2001 03:40 PM
тАО05-31-2001 03:40 PM
Re: SCTL_INCOMPLETE
Please advise your hardware setup. What type
of tape library unit is it? You say that it
is via fibre-channel, but is it connected
direct or through a switch. Are you running
Omniback or some other backup software?
Rgds
Michael
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тАО06-01-2001 06:26 AM
тАО06-01-2001 06:26 AM
Re: SCTL_INCOMPLETE
Library: STK 9738 (SCSI)
Drive1: STK 9840 (SCSI)
Drive2&3: STK 9840 (Fibre)
The library and drive 1 are connected to a Fibre to SCSI bridge. The bridge and drives 2&3 are connected to a switch, which is connected to my HP.
I have the same problem on all three drives.
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тАО06-03-2001 06:11 PM
тАО06-03-2001 06:11 PM
Re: SCTL_INCOMPLETE
Sounds like the configuration to your
bridge may not be in sync with the
switch. Can you verify that the bridge
and the switch are set up as 'arbitrated-loop'?
Regards
Michael
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тАО06-04-2001 10:42 AM
тАО06-04-2001 10:42 AM
Re: SCTL_INCOMPLETE
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тАО06-05-2001 01:36 PM
тАО06-05-2001 01:36 PM
Re: SCTL_INCOMPLETE
Check your timeout values. In particular since you stated that short commands work, but not long commands, I suspect that the timeout values that you specify in the scsi_io structure are too short and may work on a direct attach setup but not on a busy SAN.
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тАО06-11-2001 07:05 AM
тАО06-11-2001 07:05 AM
Re: SCTL_INCOMPLETE
I also see the problem if I switch to a library with optical drives.
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тАО06-13-2001 06:48 AM
тАО06-13-2001 06:48 AM
Re: SCTL_INCOMPLETE
Two or three retries usually results in success.