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Storageworks 1/8 g2 not reading tapes

Greg Dron
Occasional Contributor

Storageworks 1/8 g2 not reading tapes

We have a G2 auto loader tape drive , it is not able to read the tapes in the system. We have tried new tapes but still no good. We use Arkia backup solution but they say that their log files show that there are no issues with their software. What would be the best course of action here ?

 

 

Moved from Tape Backup (Small and Medium Business) to Tape Libraries and DriveS

2 REPLIES
TapeDrive Killer 1 2
Trusted Contributor

Re: Storageworks 1/8 g2 not reading tapes

Will need to know what tape cartridges are you using like LTO3 tapes also if the tapes are using barcodes what type of barcode what is the end of it? Will need to know wich tape drive do you have in the loader.

Pablo Alv Siles
thomasr
Respected Contributor

Re: Storageworks 1/8 g2 not reading tapes

1) What model tape drive is in the autoloader?

2) Exactly which tape and brand name are you trying to use (LTO-3 Maxell, or LTO-4 WORM HP, for instance).  Have you sucessfully used other tapes from this batch, or are none of this batch working?

3) Has this library ever worked, or has it stopped working recently?    If it stopped recently, what happened in terms of system changes around the time it stopped working?

4) Are you able to format or erase tapes? 

5) Are you able to read tapes previously written with this backup application?   Are you able to read tapes previously written with this application and autoloader?

 

 

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Liberty breeds responsibility; Government breeds dependence