Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
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Storageworks MSL5000 randomic error E3719

Mattia_Piro
Occasional Visitor

Storageworks MSL5000 randomic error E3719

Hello there. I've got a MSL 5026 library with 2 SDLT320 tapes mounted in. 

In the past few weeks i've got some problems with backups. I'm using CA Brighstore backup software. 

The error I recive has always the same ID number (E3719), but the EC is always different.

For example:

 

- E3719 Unable to write to media : EC= Cartridge not in

- E3719 Unable to write to media : EC= Unit attention: SCSI

- E3719 Unable to write to media : EC= Illegal command

 

I've performed more cleaning processes, and changed cartridges too with a new pool, but the problem remain the same. 

 

Any suggestions?

 

Thanks