SureStore 2/20 DLT tape drive question

[Tom Gore]

I have a problem with my 2/20 DLT tape drive. The "button" on the front of the unit that allows you access to the mail slot is not functioning. I have placed a hardware call to get the problem corrected. In the meantime, we cannot gain acces to the mal slot to load/unload tapes for offsite storage. I have tried to use "uma" with the doorlock option, but it does not seem to deliver the resired results (uma -ioctl /dev/rmt/1 doorlock 0"). It returns a message that the door was unlocked, but it does not allow access to the mail slot. What am I doing wrong? Can somebody suggest another solution until the unit is replaced/fixed? We need to load/unload tapes on a daily basis.

Thanks

[Steven E. Protter]

I don't think you are doing anything wrong. The unit is broken. You might want to NOT continue futzing with it.

:=)

SEP

[Doug Burton]

I know that this is obvious but it looks like your stuck going through the main door to replace tapes for the time being.

[Tom Gore]

I found a work around. The uma command doesn't do what I originally thought. It LOCKS the entire library prventing any access form the "control buttons". The "MAIL" button is a shortcut to gainging access to the library. I found another path that provides the desired results. I just have to push a few more buttons. Luckily I don't have to use the third button from the left for any of the other procedures.

[Hoang Chi Cong_1]

Hi.
You can try to test by using web console.
Regard,

Jim

[Tom Gore]

Jim,

Not sure what you are referring to. Test what? When I issued the uma command it prevented me fram any access via the "control buttons". Once I "played around" a little more I found I was able to open the door using another series of button commands.