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тАО08-21-2002 07:46 AM
тАО08-21-2002 07:46 AM
SureStrore LTO 215 Firmware
Althoug the cleaning Tape is brandnew, HP-Support supposes that the tape is defect.
Does anyone have similar problems with a drive and the firmware revision mentioned.
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тАО08-21-2002 10:59 AM
тАО08-21-2002 10:59 AM
Re: SureStrore LTO 215 Firmware
Follow this link and subsequent links for firmware updates by HP:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg50215&locale=en_US&taskId=8414&taskName=setup%2C+install+%26+configure&prodSeriesId=42915&prodTypeId=12169&prodSeriesName=hp+surestore+ultrium+215+drives&docId=95729
HTH,
Vince
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тАО08-21-2002 11:03 PM
тАО08-21-2002 11:03 PM
Re: SureStrore LTO 215 Firmware
thank you for the reply. It doesn't help anyway because I tried already all the hints on the page you gave me the link to.
Meanwhile I could test the cleaning cartridge in a LTO-drive with an other firmware revision and it worked.
So the problem seems actually to be the fact that on one hand the firmware of the drive in question needs to be updated and that on the other hand the TT&L software refuses to do the update because it cannot find any firmware update fitting to the identity of the drive in question
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тАО08-21-2002 11:13 PM
тАО08-21-2002 11:13 PM
Re: SureStrore LTO 215 Firmware
Try to download newer firmware bundles from here:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNum=C7979A&prodName=hp+ultrium+cleaning+cartridge&locale=en_US&taskName=download+drivers+%26+software&taskId=8418&prodSeriesId=34648&prodTypeId=12169&prodSeriesName=ultrium+data+cartridges
HTH,
Vince
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тАО08-21-2002 11:39 PM
тАО08-21-2002 11:39 PM
Re: SureStrore LTO 215 Firmware
you have to contact the HP support in order to get the LTT password, so that you can enable "factory override" under "option" (on bottom of the screen).
The option "manual product identification" will be available and you can force the Firmware that HP-Support suggest you.
This could solve your problem!
Bye
Frax
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тАО08-22-2002 12:02 AM
тАО08-22-2002 12:02 AM
Re: SureStrore LTO 215 Firmware
non of the firmware updates offered on the link given by Vincent are accepted for the firmware-revision(N15G) in my drive so it seems as if the hint of frax is the only one that might help.
I'm already trying to get the password for the password override.
thanx so far
Regine
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тАО09-10-2003 03:12 AM
тАО09-10-2003 03:12 AM