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Symantec BackupExec 12 / G2 1/8 920 Autoloader hardware error.

A Limont-Brown
Occasional Contributor

Symantec BackupExec 12 / G2 1/8 920 Autoloader hardware error.

Am experiencing a hardware error with backupexec and my HP 1/8 Ultrium 920 G2 Autoloader. I have tried the following:

1. Updated firmware on drive and changer
2. Updated drivers to latest version
3. Updated backupexec to SP1
4. Changed SCSI ID
5. Set removable storage service to manual.

LTT reported no errors. Any help would be much appreciated!