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TL891 and ArcserveIT 6.61

Ayman Altounji
Valued Contributor

TL891 and ArcserveIT 6.61

Hello.

I have a problem with ASIT 6.61 AE (B849), a COMPAQ TL841 Storage Library (2 drives) and AE Tape Library Option.

During step 1 of 3 in the setup of the Tape Library option for ARCserveIT, I can't move the 2 drives (I can see the 2 drives !!) from the right pane to the left or make an auto config. I get the message "Automatic drive Assignement Failed. No Tape library found to configure or license is not sufficient for the tape library".
The license is register and the library seem to be Ok.
Do I need a patch, driver or something else ??

Thank you for your help.

Thierry BARRAULT
System Administrator
2 REPLIES
Ayman Altounji
Valued Contributor

Re: TL891 and ArcserveIT 6.61

There is an Enterprise Library Tape option for 6.61 on the 6.61 CD. I believe it is needed to see the 891. We use the 890/891/892s and had to install the Enterprise option in order to see the device. Hope this helps...Laurie
Ayman Altounji
Valued Contributor

Re: TL891 and ArcserveIT 6.61

Please contact Computer Associates for assistance with the problem .