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TSMC and Primary session

 
Ayman Altounji
Valued Contributor

TSMC and Primary session

On installing TSMC I can login and control my tape library. On subsequent logins I am presented with the message "Another user is Primary or the last Primary session was not ended properly". I exit the TSMC by clicking "Sign-off" and then "Logout". How do I get this to work?

Thanks,

Adrian