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Tape Drive Installation Procedures

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yassyboy
Frequent Advisor

Tape Drive Installation Procedures

Hi All,

I am having trouble installing the DAT 40 tape drive.

The tape drive was detected after I did the follwong procedures:-

1) Changed the SCSI ID on the array drive.
2) Rebooted the HP-UX system
3) After the complete reboot I could see the tape drive in IOSCAN and Kernel Drivers(See attached.)

The Problem :

The tape disapered from SAM (Backup and Recovery - see screen shot )the next following day.

But I can still see it in IOSCAN and Kernel Drivers.

Your prompt solution will be highly appreciated.

Thank you

BR

23 REPLIES
Torsten.
Acclaimed Contributor
Solution

Re: Tape Drive Installation Procedures

Hi,

run

ioscan -fn
or
ioscan -fnCtape

to check the device files.
Use "insf -eCtape" or SAM to create them if needed.

Hope this helps!
Regards
Torsten.

__________________________________________________
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those who understand binary, and those who don't.

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yassyboy
Frequent Advisor

Re: Tape Drive Installation Procedures

Sorry I forgot to mention the Tape Drive DAT40 (HPStorage Works) is connected to SCSI Tape Array 5300.

I know that the system has identified "ftape" but is it reqired to rebuild the kernel or should I restart the whole server again.

Thanks in advance
Torsten.
Acclaimed Contributor

Re: Tape Drive Installation Procedures

Can you post an "ioscan -fnCtape"?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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yassyboy
Frequent Advisor

Re: Tape Drive Installation Procedures

Hi Torsten,

I have attached all the screen shots including IOSCAN in my first post.

Please download and extract it. I have used the latest WinRar to compress them. (You can get it from rarlab.com)

KR
yassyboy
Frequent Advisor

Re: Tape Drive Installation Procedures

Sorry Torsten, I am attaching the screen shot of "insf -eCtape" and "ioscan -fnCtape"

KR
Torsten.
Acclaimed Contributor

Re: Tape Drive Installation Procedures

Looks good, does it work now?

What server model do you have and what is the OS version?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
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If you feel this was helpful please click the KUDOS! thumb below!   
yassyboy
Frequent Advisor

Re: Tape Drive Installation Procedures

Still doesnot work.
Patrick Wallek
Honored Contributor

Re: Tape Drive Installation Procedures

Ignore SAM for the moment.

Can you access the drive from the command line? Can 'tar' write to and read from the drive? What about fbackup from the command line (that is what SAM uses by the way)? If things work from the command line, then forget about SAM, read the fbackup man page and do your backup that way.
yassyboy
Frequent Advisor

Re: Tape Drive Installation Procedures

Hi Patrick,

I have tried what you have asked me. (See attached) it returned with "cant open"

KR
yassyboy
Frequent Advisor

Re: Tape Drive Installation Procedures

HI all,

If you look at the screen shot it shows
"stape NO_HW" under "Driver S/W State"

KR
yassyboy
Frequent Advisor

Re: Tape Drive Installation Procedures

Do you think the hardware gone bad.

I have followed every thing on HP Documentation.

I am waiting to fix this so that I can create bootable backup of the server using make_recovery.

Please note that its application and Oracle DB server running with Service Guard Cluster.


Kr
yassyboy
Frequent Advisor

Re: Tape Drive Installation Procedures

H/W Path Class Description
================================================================
root
0 ioa System Bus Adapter (880)
0/0 ba Local PCI-X Bus Adapter (783)
0/0/1/0 usb NEC USB Interface
0/0/1/0.1 usbhub USB Root Hub
0/0/1/1 usb NEC USB Interface
0/0/1/1.1 usbhub USB Root Hub
0/0/1/2 usb NEC USB Interface
0/0/2/0 sideba CMD IDE controller
0/0/2/0.0 ext_bus IDE Primary Channel
0/0/2/0.0.0 target
0/0/2/0.0.0.0 disk _NEC DVD+-RW ND-6650A
0/0/2/0.0.7 target
0/0/2/0.0.7.0 ctl Initiator
0/0/2/0.1 ext_bus IDE Secondary Channel
0/0/2/0.1.7 target
0/0/2/0.1.7.0 ctl Initiator
0/1 ba Local PCI-X Bus Adapter (783)
0/1/1/0 ext_bus SCSI C1010 Ultra160 Wide LVD
0/1/1/0.0 target
0/1/1/0.0.0 disk HP 36.4GST336754LC
0/1/1/0.1 target
0/1/1/0.1.0 disk HP 36.4GMAU3036NC
0/1/1/0.7 target
0/1/1/0.7.0 ctl Initiator
0/1/1/1 ext_bus SCSI C1010 Ultra160 Wide LVD
0/1/1/1.7 target
0/1/1/1.7.0 ctl Initiator
0/1/1/1.8 target
0/1/1/1.8.0 tape HP C5683A
0/1/2/0 lan HP PCI 1000Base-T Core
0/2 ba Local PCI-X Bus Adapter (783)
0/3 ba Local PCI-X Bus Adapter (783)
0/3/1/0 lan HP A5230A/B5509BA PCI 10/100Base-TX Addon
0/4 ba Local PCI-X Bus Adapter (783)
0/4/1/0 fc HP 2Gb Dual Port PCI/PCI-X Fibre Channel Adapter (Port 1)
0/4/1/0.8 fcp FCP Protocol Adapter
0/4/1/0.8.0.255.0 ext_bus FCP Device Interface
0/4/1/0.8.0.255.0.0 target
0/4/1/0.8.0.255.0.0.0 disk HP 36.4GST336753FC
0/4/1/0.8.0.255.0.1 target
0/4/1/0.8.0.255.0.1.0 disk HP 36.4GST336752FC
0/4/1/0.8.0.255.0.2 target
0/4/1/0.8.0.255.0.2.0 disk HP 36.4GST336752FC
0/4/1/0.8.0.255.0.3 target
0/4/1/0.8.0.255.0.3.0 disk HP 36.4GST336752FC
0/4/1/0.8.0.255.0.4 target
0/4/1/0.8.0.255.0.4.0 disk HPQ BF03658242
0/4/1/0.8.0.255.0.5 target
0/4/1/0.8.0.255.0.5.0 disk HP 36.4GST336752FC
0/4/1/0.8.0.255.0.6 target
0/4/1/0.8.0.255.0.6.0 disk HP 36.4GST336753FC
0/4/1/0.8.0.255.0.7 target
0/4/1/0.8.0.255.0.7.0 disk HP 36.4GST336753FC
0/4/1/0.8.0.255.0.15 target
0/4/1/0.8.0.255.0.15.0 ctl HP A6255A
0/4/1/1 fc HP 2Gb Dual Port PCI/PCI-X Fibre Channel Adapter (Port 2)
0/4/1/1.8 fcp FCP Protocol Adapter
0/4/1/1.8.0.255.0 ext_bus FCP Device Interface
0/4/1/1.8.0.255.0.0 target
0/4/1/1.8.0.255.0.0.0 disk HP 36.4GST336753FC
0/4/1/1.8.0.255.0.1 target
0/4/1/1.8.0.255.0.1.0 disk HP 36.4GST336752FC
0/4/1/1.8.0.255.0.2 target
0/4/1/1.8.0.255.0.2.0 disk HP 36.4GST336752FC
0/4/1/1.8.0.255.0.3 target
0/4/1/1.8.0.255.0.3.0 disk HP 36.4GST336752FC
0/4/1/1.8.0.255.0.4 target
0/4/1/1.8.0.255.0.4.0 disk HPQ BF03658242
0/4/1/1.8.0.255.0.5 target
0/4/1/1.8.0.255.0.5.0 disk HP 36.4GST336752FC
0/4/1/1.8.0.255.0.6 target
0/4/1/1.8.0.255.0.6.0 disk HP 36.4GST336753FC
0/4/1/1.8.0.255.0.7 target
0/4/1/1.8.0.255.0.7.0 disk HP 36.4GST336753FC
0/4/1/1.8.0.255.0.15 target
0/4/1/1.8.0.255.0.15.0 ctl HP A6255A
0/6 ba Local PCI-X Bus Adapter (783)
0/7 ba Local PCI-X Bus Adapter (783)
0/7/1/0 tty PCI SimpleComm (103c1290)
0/7/1/1 tty PCI Serial (103c1048)
0/7/2/0 unknown PCI Display (10025159)
8 memory Memory
16 unknown IPMI Controller
128 processor Processor

#
yassyboy
Frequent Advisor

Re: Tape Drive Installation Procedures

Hi All,

Do you think the SCSI ID needs to be changed.

KR
Jollyjet
Valued Contributor

Re: Tape Drive Installation Procedures

Hi Your hardware state was not claimed you need to change the kernel parameters.

goto sam--> kernel configurations and stape -->check the current state and pending state change it to in in and exit sam and run insf -e and check it out.
Jollyjet
Valued Contributor

Re: Tape Drive Installation Procedures

Hey Im sorry I din't watch the first screen shot you can change your scsi cables and you can check it. If not connect the tape drive to other server's and check whether the tape drive is in working status.
Torsten.
Acclaimed Contributor

Re: Tape Drive Installation Procedures

I guess you have connected the drive to an unsupported controller, lease run

# model

and post the result.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
yassyboy
Frequent Advisor

Re: Tape Drive Installation Procedures

Hi All,

Please see attached screen shots of model output and SAM.

The Tape Drive is installed on the Tape Array 5300

KR
yassyboy
Frequent Advisor

Re: Tape Drive Installation Procedures

#model
9000/800/rp3410
#

yassyboy
Frequent Advisor

Re: Tape Drive Installation Procedures

HI

I went to http://www.hp.com/products1/storage/compatibility/tapebackup/PA-RISC/index.html

and it shows the tape array is supported with the server.

Torsten.
Acclaimed Contributor

Re: Tape Drive Installation Procedures

Your connection looks good, see

http://www.hp.com/products1/storage/compatibility/tapebackup/PA-RISC/Detail/16-0013-0003.html#CONTROLLERS

How about the terminator?

Try to write to the tape drive,
e.g.

tar -c /etc/hosts

(if the device file is /dev/rmt/0m)

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
yassyboy
Frequent Advisor

Re: Tape Drive Installation Procedures

1) http://www.hp.com/products1/storage/compatibility/tapebackup/PA-RISC/Detail/16-0013-0003.html#CONTROLLERS

The HP recommends HP C2979B - SCSI Cable.

A. I am using HP-C2924C (Rev F, 5183-2673, TSCH 0614 CHINA)


2) How about the terminator?
A. Yes it is terminated.

3) Try to write to the tape drive,
e.g.
tar -c /etc/hosts
(if the device file is /dev/rmt/0m)

A. tar:cannot open /dev/rmt/0m


yassyboy
Frequent Advisor

Re: Tape Drive Installation Procedures

Hi All,

I have changed the scsi ID to 4 and restarted the server again.

Normally HP recommends Cable Parno:C2979B (1.5 mts) to be used on these tape arrays. and I am using C2924c (2.5mts). Normally scsi controllers supports over 10 mts. Do you thing its the cable issue thats causing this error. Its funny it showed the Tape Drive in SAM and dissapeared the Next Day.

I am desperate to backup the whole system...

We have tried every thing in the book...or have we?
yassyboy
Frequent Advisor

Re: Tape Drive Installation Procedures

Hi All,

Ok I rebooted the Server and changed the SCSI ID back to 4. As usual the tape drive appears in the SAM and I am able to access it last night.

I did "make_recovery -A -v " and completed sucessfully.

This morning. went and tried to acess the Tape Drive...it magically disappears again.

Same issues as before....

Any Idea about it...I cannot reboot every time just to get the tape up and running...

Is it because of cable or the drive?