Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
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Tapes become stuck in autoloader

Ayman Altounji
Valued Contributor

Tapes become stuck in autoloader

I have owned a Compaq 20/40 GB DAT Autoloader, Model SDT-10000 for approx. 1 year. I am currently on my third tape drive. They have had a chronic problem with the autoloader not correctly handling the tape and causing the drive to hang. After that you cannot get the tape out without taking the drive apart. I have watched field service do it several times. Compaq has provided 3 tape drives but I am sick of this problem. IS ANYONE ELSE HAVING A SIMILAR OR THE SAME PROBLEM. Please send an email reply with your tape drive model. I am sure I am not alone.