Troubles installing Tape library.

[Robert Egle]

Hi!

Thanks for trying to help me.

I am trying to install new HP SureStore E 20/700 Tape Library, connected through FiberBridge and two Fiberhubs to Fiber Chanel Mass Storage Adapter on D Class Hp server with HP-UX 11.00 and Omniback II 4.0 installed on it.

Library robotics is accessible, I can move cartriges from one location to another, I can load cartridge in drive but I can not do something with this drive. When I try Scan in Omniback II, for example, I got this message:

[Major] From: MMA-ACS@
MTIOGET call failed. ([22] Invalid argument)

When I try to issue a command

"mt -f status"

I got an answer:

Drive: HP Ultrium 1-SCSI
ioctl MTIOCGET: Invalid argument

What is this and why?
Help, please!

Thank you!
Bye.

[Aaron Tatone]

Have you verified that you have the correct drivers installed for the Drives and auto changer?

[Robert Egle]

There was no any driver in complectation.
I can not find any LTO driver for HP-UX.
There is no any word about driver in manuals.

As I undersand it is not necessary to install driver on HP-UX for Ultrium-LTO support.

Am I wrong?

[Robert Egle]

There is additional problem with LTO drives:

----- after uma -ioctl
> move S2 D2
> move S3 D3
> move D3 S3
move: Medium not present.
> move D2 S2
move: Medium not present.
------------------------------------
cartriges "stick" in drives...
Why?
Can anybody give me some idea?
Thanks.

[Alexander M. Ermes]

Hi there.
You have to take the cartridge out manually.
Press the release button on the drive and then take the tape out.
Do an ioscan for the devices, whether they are claimed or not. This one drive is not really recognized as far as i can see.
Check the interfaces with the stm ( Support Tool Manager ).
Rgds
Alexander M. Ermes

[Robert Egle]

Thanks Alexander.
But devices are CLAIMED.
STM shows everything OK. Information, Verify, everything is OK...

[Michael Tully]

Hi Robert,

I cannot stress enough about having the right
firmware installed for your hardware.

DLT8000 (V59
Tape Library (2.36)
Bridge (2006y)

http://www.hp.com/cposupport/information_storage/ support_doc/lpg75058.html

http://www.hp.com/cposupport/information_storage/ support_doc/lpg50028.html

Do not try to load firmware into the library yourself, you can blow up the board at the front of the tape library... Let HP do it... If they stuff it, they can fix it.

-Michael

[Michael Tully]

Hi,

You can try this to get the tapes out of
the drives like this. The problem is that
your drive(s) need to be in an off-line state
in order to do so. You can try using uma to
do this but I can never get it to work using
the 'uma -ioctl /dev/robot -dev /dev/rmt/1m'
option(s), so I use 'mt' instead.

# mt -t /dev/rmt/1m rew
# mt -t /dev/rmt/1m offl

Go back to your 'uma' session and move the
tape again.

/dev/robot> mv D2 Sxxx

HTH
-Michael

[Robert Egle]

Thanks, no result...

MT:
# mt -t /dev/scsi/bkp-lto1 rew
rewind 1 failed: Invalid argument
# mt -t /dev/scsi/bkp-lto1 offl
offline 1 failed: Invalid argument

UMA:
/dev/scsi/bkp-lib> stat D2
501 D2 Full "" "" from S1
/dev/scsi/bkp-lib> move d2 s1
move: Medium not present.


I have upgraded firmware (downloaded from hp.com).
:(((
for now I do not know what to do...

[Duncan Edmonstone]

Isn't there something built into either the tape commands or kernel which says that all tape devices must be under /dev/rmt ? Try using the device files under there...