Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
cancel
Showing results for 
Search instead for 
Did you mean: 

Ultrium 215i problem

SOLVED
Go to solution
Dmitry Melekhov_2
Frequent Advisor

Ultrium 215i problem

Hello!

When I tried to write to tape Ultirium drive stopped working and flashed in pairs with
Ready & Drive Error
Tape Error & Use cleaning cartridge.

What does it mean?

I have this problem about one time per month :-(
Another 215i drive I have has no such problem.
Do I have to send this drive for repair?
9 REPLIES
Michael Tully
Honored Contributor

Re: Ultrium 215i problem

Depending on how much the drive is used is to the frequency of how many times is will require cleaning.
In saying that, if the drive is under maintenance get it replaced under your contract if it is not performing as it should. If the drive is not used extensively, yes get it repaired. If the same tape(s) are used day-in day-out, then this could the drive some distress.

Anyone for a Mutiny ?
Dmitry Melekhov_2
Frequent Advisor

Re: Ultrium 215i problem

OK.
But could you tell me what mean this pair flashing?
harry d brown jr
Honored Contributor

Re: Ultrium 215i problem

You need to ASSIGN points to people that have taken the time to respond to your questions:

This member has assigned points to 29 of 51 responses to his/her questions.

http://forums.itrc.hp.com/cm/TopSolutions/1,,BR639749!1!questions,00.html

live free or die
harry
Live Free or Die
Dmitry Melekhov_2
Frequent Advisor

Re: Ultrium 215i problem

I don't assign points to such replies
:-P
Dmitry Melekhov_2
Frequent Advisor

Re: Ultrium 215i problem

But I did this personally for you :-)
Steve W
Trusted Contributor
Solution

Re: Ultrium 215i problem

The upper/lower LED pairs flashing alternately means that the drive is going into an internal diagnostic routine called "Diag-Lite". It can indicate that the drive is having some serious problems performing its duties. If this happens as you say, once a month, check for a bad tape in your backup pool that emerges to be used once a month. Otherwise, if you cannot determine such a reason, the drive may need exchanging...
David Ruska
Honored Contributor

Re: Ultrium 215i problem


> The upper/lower LED pairs flashing alternately means that the drive is going into an internal diagnostic routine called "Diag-Lite"

Also note that some causes of "Diag-Lite" mode have been resolved in newer firmware releases. The 215 Ultirum drive is currently on revision E23D (released March 2002).
The journey IS the reward.
Dmitry Melekhov_2
Frequent Advisor

Re: Ultrium 215i problem

I changed firmware to latest.
Now drive fails more frequently!
I called service center and they promised me thay they will replace it...
harry d brown jr
Honored Contributor

Re: Ultrium 215i problem


You still have:

This member has assigned points to 32 of 54 responses to his/her questions.

Is it that difficult to spend a little time rewarding people for helping you?

btw, N/A is perfectly valid.

live free or die
harry
Live Free or Die