Tape Libraries and Drives
cancel
Showing results for 
Search instead for 
Did you mean: 

Ultrium 460 keeps ejecting tapes

routledge1982
Occasional Visitor

Ultrium 460 keeps ejecting tapes

Hi there,

 

My Ultrium 460 keeps ejecting tapes. I know the tapes are fine, as they are perfoming succesfull backups from our live server, using also a Ultrium 460 tape drive

 

when i take these tapes to our second server, and try and restore for testing purposes the Ultrium 460 on the second server constanstly ejects the tapes after about 30 seconds. I have tried 5 or 6 cleaning jobs, but the problem continues

 

can anyone advise on what may be the issue?

 

kind regards

 

6 REPLIES
Sudhakar Subramaniam
Trusted Contributor

Re: Ultrium 460 keeps ejecting tapes

Hi,

 

The drive or the tape may be damaged or it may  may be incompatible.
You need to run Library and Tape tools (LTT) in order to diagnose the problem.
Collect support ticket just after it ejects and check.
 
Regards
Sudhakar
 
Click on the KUDOS star in the left to assign points
routledge1982
Occasional Visitor

Re: Ultrium 460 keeps ejecting tapes

hi there

 

i ran the "lto drive assessment test" and notice this error message

 

"firmware rev F5CD is out of date for ULTRIUM 2-SCSI, update to rev F63D

 

the drive has experienced a fatal head calibration error"

 

does this mean my tape drive is completely dead?

Sudhakar Subramaniam
Trusted Contributor

Re: Ultrium 460 keeps ejecting tapes

Mostly the drive is gone bad.

You can just try update the firmware and run the test once.

 

Regards

Sudhakar

Barry Lightfoot
Occasional Visitor

Re: Ultrium 460 keeps ejecting tapes

Did you manage to resolve this issue? I have an Ultrium 460 drive with the same problem (tapes are ejected immediately and LTT reports a Fatal Head Calibration Error), but it already has the latest firmware (F63D).

 

Regards,

 

r007kit
Occasional Visitor

Re: Ultrium 460 keeps ejecting tapes

Not sure if you got this resolved or not.

 

Is the Tape entering the drive the entire way?

 

We had a similar issue here where a new guy had put a new cleaning tape in. The sheet with the 50 use stickers was stuck to the side of the tape and came off inside the drive.

 

Upon noticing the tape wasn't entering completly I pushed open the door and fished the paper out and everything has been fine since.

Torsten.
Acclaimed Contributor

Re: Ultrium 460 keeps ejecting tapes

>> The sheet with the 50 use stickers was stuck to the side of the tape and came off inside the drive.


You can't imaging how often I have seen this so far ... ;-)

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!