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Ultruim 448 not detected by Library & tape tools

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Bert Vorstenbosch
Occasional Visitor

Ultruim 448 not detected by Library & tape tools

I have a Proliant ML350 G5 with a Smart Array E200i. Operating System SBS2003 detects the drive in device manager, it is not detected by L&TT nor the software software HP Data Protector Express Single Server Edition Software.

Ran HP Insight Diagnostics and it shows under storage as Tape Drive 0, Controller Slot 0 (HP Ultrium 2-SCSI)

I am stuck rolling this server out without have a active backup system.

Thanks
5 REPLIES
Víctor Cespón
Honored Contributor
Solution

Re: Ultruim 448 not detected by Library & tape tools

The Smart Array E200i is a RAID controller, cannot be used to connect tape drives.

Check Options section of:
http://h18000.www1.hp.com/products/quickspecs/12128_div/12128_div.html

You need: HP SC11Xe Host Bus Adapter 412911-B21
Víctor Cespón
Honored Contributor

Re: Ultruim 448 not detected by Library & tape tools

Forgot to add the other possibilty, if it's a Ultrium 448 SAS, the controller could be: 416096-B21 - HP SC44Ge Int/Ext PCIe SAS HBA

Check: http://www.hp.com/products1/storage/compatibility/tapebackup/ISS/Detail/16-0037-0109.html

The HP ProLiant ML350 G5 does not have a suitable integrated SAS controller for connecting the HP StorageWorks Ultrium 448 SAS .
Bert Vorstenbosch
Occasional Visitor

Re: Ultruim 448 not detected by Library & tape tools

That for the post, that was the problem
Bert Vorstenbosch
Occasional Visitor

Re: Ultruim 448 not detected by Library & tape tools

That was the problem , thanks
Igor V Abzalov
Super Advisor

Re: Ultruim 448 not detected by Library & tape tools

Hello. We purchase ML350G5 +
416096-B21 HP SC44Ge SAS Host Bus Adapter +
HP StorageWorks Ultrium 448 SAS (internal)

I connect tape drive to SC44Ge with cable from this Ultrium box. When i reboot server i don't see Tape drive in BIOS messages. In SAS Configuration Utility i don't see this drive too.

HP LTT 4.6 don't see tape drive. In Device Manager there is not Tape drive too.

Why ?