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Unable to backup exchange server 2000

bharat_4
Occasional Contributor

Unable to backup exchange server 2000

I am trying to backup exchange server 2000 using HP Omniback II 3.5, but everytime i try to back up it throws an error "unable to backup, either you are not connected to the server or the services you are trying to backup is not runing". its not possible that the services are stopped coz its my live mail server. i even tried backing up by stopping the services but of no help it gives the same error.
can anybody help me on this???

Thanks
Bharat
3 REPLIES
Stephan Hermanowski
Occasional Visitor

Re: Unable to backup exchange server 2000

Hello,

please try attached informations. Which patch-level have you installed?

Best Regards

Stephan

RESOLUTION
The following steps have been verified to resolve this problem.

1. Verify that the correct path is set on the Exchange 2000 client.
There should be a path set to C:\Program Files\Exchsrvr\BIN. You can check
this by typing path at the command prompt. If this statement is not available
you will need to add it manually by selecting properties on My Computer, Select
the environment tab, click environment variables, under system variables
seletct path, click modify add statement at the end for C:\Program
Files\Exchsrvr\BIN, click OK 3 times to close. Typing path at the command
prompt will reveal that the system variable has now been set.

2. Verify on the Exchange 2000 client the following registry value has
been set.

WARNING: Using Registry Editor incorrectly can cause serious, system wide
problems that may require you to reinstall Windows NT. Hewlett-Packard cannot
guarantee that any problems resulting from the incorrect use of Registry Editor
can be resolved. Use at your own risk.

'HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett Packard\OpenView\OmniBackII\Agents\MS-
ESE with value name "version" and value data "A.03.50" is present. If this key
is not present you must add it manually.

3. From the cell server update the Exchange 2000 server from the client
context. To do this right click the target Exchange 2000 server name from the
Clients scope and select update.

4. Verify that the file ese_bar.exe exists on the Exchange 2000 clients only.
This file is located in the <omniback_home>\BIN folder. An 8017 error message
will occur if this is the case. To correct this problem edit the Cell Info
file located in <omniback_home>\Config\Cell. You will find an entry for each
Exchange 2000 server of "-msese A.03.50". This entry should not exist on any
server listed that does not have Exchange 2000 installed. Remove the -msese
A.03.50 entry where this is the case.

You should now be able to perform Backup and Restore operations of Exchange
2000 from OmniBackII.
bharat_4
Occasional Contributor

Re: Unable to backup exchange server 2000

Thanks for your help it started backing up exchange but the folowing error occured


[Major] From: OB2BAR@centarus.baazee.com "Microsoft Exchange Server (Microsoft Information Store)" Time: 5/9/2002 9:01:16 PM
ESE subsystem or operating system reported error for reading file:
0xc7ff1004: Error returned from an ESE function call (%d).

[Normal] From: OB2BAR@centarus.baazee.com "Microsoft Exchange Server (Microsoft Information Store)" Time: 5/9/2002 9:01:18 PM
Completed OB2BAR Backup: 05 centarus.baazee.com:/Microsoft Exchange Server (Microsoft Information Store)/First Storage Group/STORE/Mailbox Store (CENTARUS)/0 // MSESE

[Major] From: OB2BAR@centarus.baazee.com "Microsoft Exchange Server (Microsoft Information Store)" Time: 5/9/2002 9:01:18 PM
Aborting connection to BSM. Abort code -7.

[Major] From: BSM@centarus.baazee.com "New1" Time: 5/9/2002 9:01:18 PM
[61:3003] Lost connection to OB2BAR Backup DA named "Microsoft Exchange Server (Microsoft Information Store)"
on host centarus.baazee.com.
Ipc subsystem reports: "IPC Read Error
System error: [10053] Software caused connection abort
"

[Major] From: OB2BAR@centarus.baazee.com "Microsoft Exchange Server (Microsoft Information Store)" Time: 5/9/2002 9:01:18 PM
Aborting connection to BSM. Abort code -2.

Stephan Hermanowski
Occasional Visitor

Re: Unable to backup exchange server 2000

Its not so easy to qualify this issue. I think this is no OmniBack-Problem.
Check Microsoft document Q151789 http://support.microsoft.com/support/kb/articles/Q151/7/89.ASP Error -1018 JET_errReadVerifyFailure) describing your problem and eventual resolution steps.