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Unable to use Backup Wizard - HP a1720n

vampgoddess7570
Occasional Visitor

Unable to use Backup Wizard - HP a1720n

Hello! I am recently having crazy problems with my HP a1720n. It is constantly telling me I have no room in the rocovery drive, that a backup has never been done and that I have no restore points. This PC is about 2 years old. I bought an external hard drive and tried to save a back up there but I keep getting this error message about not being able to make a shadow copy. The same now if I try to back up to CD - unable to make a shadow copy. I am unable to back up my PC at all using a wizard and I keep getting error messages that my PC is not backed up every five minutes. Help??