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Warning - A hardware failure of the library is predicted

Shane Vincent
Occasional Contributor

Warning - A hardware failure of the library is predicted

Can someone pls explain this msg i am getting on our SSL1016.. is the tape the problem or the backup unit. I have had this error now on two different tapes both with about 300 hours of use. I ran HP and no one there had any answers... Thanks - SV

"Backup Exec Alert: Tape Alert Warning (Server: "server2") (Job: "Daily Backup")
Warning - A hardware failure of the library is predicted.
Call the library supplier helpline.
Robotic Library for Device: SSL1016"
1 REPLY
Leon Rosier
Respected Contributor

Re: Warning - A hardware failure of the library is predicted

Hi Shane,

You can test your library with HP Library and Tape tools. Do you get any errors in the eventlog as well? Like scsiport errors?
Also make sure there is a scsi terminator present on the back of the library

Leon