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тАО06-17-2003 07:27 AM
тАО06-17-2003 07:27 AM
Wrong Library displayed in Web
Got a MSL6060 yesterday and now i got the wrong model displayed in the web-interface.
The Web-Interfaces showes me a MSL5052 !! Also the picture is the wrong one.
How can i get the web-interface, to show me my new MSL6060 ?
Second Question: If i use Cartridge Memory Support, i get an error. Can't i use this option with the new LTO2 drives?
btw: using Omniback 4.1 at the moment.
thx 4 your support
matt
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тАО06-17-2003 09:06 AM
тАО06-17-2003 09:06 AM
Re: Wrong Library displayed in Web
http://openview.hp.com/sso/ecare/getsupportdoc?docid=H555009139
http://openview.hp.com/sso/ecare/getsupportdoc?docid=OV-EN010373
HTH
Duncan
I am an HPE Employee
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тАО06-17-2003 09:59 AM
тАО06-17-2003 09:59 AM
Re: Wrong Library displayed in Web
Eugeny
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тАО06-17-2003 10:54 AM
тАО06-17-2003 10:54 AM
Re: Wrong Library displayed in Web
What server is your library connected to ? Cartridge memory is not supported for all platforms (e.g. not for HP-UX)
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тАО06-17-2003 10:08 PM
тАО06-17-2003 10:08 PM
Re: Wrong Library displayed in Web
But what about the wrong Model-Number and picture displayed in the web-interface of my library?
No, i have no other HP Libraries in my San, the IP-Adress is unique, and inside the Web-Interface the Slots and other Properties are displayed correctly. It also works normal, only at the start-screen the model-number and the symbolic picture are wrong. Thats the thing what troubles me.
thx 4 further infos
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тАО06-17-2003 10:23 PM
тАО06-17-2003 10:23 PM
Re: Wrong Library displayed in Web
does LTT http://h18006.www1.hp.com/products/storageworks/ltt/index.html show correct picture? Please check that your library has correct for this model version of firmware, and try to reflash it. In addition, try clearing temporary files in the IE Internet options. Not sure if it will help, but at least IE will need to re-download picture from library's web-server
Eugeny
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тАО06-19-2003 04:38 AM
тАО06-19-2003 04:38 AM
Re: Wrong Library displayed in Web
That's a bug in the code. It is being addressed in the next release.
Mark
MSL Engineering Program Manager