Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
cancel
Showing results for 
Search instead for 
Did you mean: 

failed simulaneously 2 drives

SOLVED
Go to solution
Martins_2
Advisor

failed simulaneously 2 drives

Hallo!
We have experienced serios problem.
After some year of flowless work, two from three drives failed.
First - tape stuck in one drive. After, power cycle library, it requests recalibration, but it fails until I put this drive offline. The same happens with second drive.
Now we have two offline drives with stuked tapes and Third drive works unstable, with frequently tape stuks.
Must we request from HP support change all drives? Please help somehow? May be You can send manual in where I can see how to remove stucked tape.
Thanks in advance!
3 REPLIES
Uli Böhm
Frequent Advisor
Solution

Re: failed simulaneously 2 drives

Hi,
what type of Library is it and which tapedrives are in use? Message sounds that some of your tapes are to old.
Jaclyn Rothe
Trusted Contributor

Re: failed simulaneously 2 drives

If a drive has a stuck tape, there is no point troubleshooting the library. Remove the stuck tapes and then see if there is an issue.

If a drive has a stuck tape it wil likely not respond to anything, and will cause communication issues for the library, server, etc.

Martins_2
Advisor

Re: failed simulaneously 2 drives

Thanks fot Your replies. The course was the tapes were to old and these tapes destroid both drives.