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тАО12-01-2005 09:27 AM
тАО12-01-2005 09:27 AM
"Error! Adapter malfunctioning" And timeouts of SCSI bus
Frequent message on bootup "Error! Adapter malfunctioning".
Restart of bootup is needed.
Frequent failure on bootup to detect autoloader. Restart of bootup is needed.
When bootup is error-free, tape will work for a little time under tape tools or backup exec, then appear offline on scsi bus.
Autoloader has to be power cycled, and server rebooted.
I've tried this card and autoloader with different cable, and different server DL320 G3, different OS.
Anyone with the same experience?
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тАО12-01-2005 05:03 PM
тАО12-01-2005 05:03 PM
Re: "Error! Adapter malfunctioning" And timeouts of SCSI bus
http://h18023.www1.hp.com/support/files/server/us/download/23161.html
or
http://h18023.www1.hp.com/support/files/server/us/locOsCat/69_55.html
also System ROM
http://h18023.www1.hp.com/support/files/server/us/index.html
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тАО12-02-2005 02:58 AM
тАО12-02-2005 02:58 AM
Re: "Error! Adapter malfunctioning" And timeouts of SCSI bus
Not relevant: SmartArray controller firmware as shipped were v2.34 and 2.36, so these have also been updated now, 2.58
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тАО12-02-2005 03:03 AM
тАО12-02-2005 03:03 AM
Re: "Error! Adapter malfunctioning" And timeouts of SCSI bus
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тАО12-02-2005 03:10 AM
тАО12-02-2005 03:10 AM
Re: "Error! Adapter malfunctioning" And timeouts of SCSI bus
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тАО12-02-2005 08:00 AM
тАО12-02-2005 08:00 AM
Re: "Error! Adapter malfunctioning" And timeouts of SCSI bus
Also, what is the specific model/part number for the U320 adapter? Is this a built-in/embedded adapter, or a PCI card?
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тАО12-04-2005 10:24 PM
тАО12-04-2005 10:24 PM
Re: "Error! Adapter malfunctioning" And timeouts of SCSI bus
374654-B21. A label on the board has "LSI20320C-HP 03-00066-01B" All firmware, drivers, current as of last week.
The DL380 has embedded SmartArray 6i and add-in SmartArray 6402/128.
IS ther an alternative board to use?
Thanks,
Alan.
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тАО12-05-2005 03:24 AM
тАО12-05-2005 03:24 AM
Re: "Error! Adapter malfunctioning" And timeouts of SCSI bus
From the HP EBS compatability matrix (www.hp.com/go/ebs), the supported HBAs include:
374654-B21 Ultra320, LVD, Single Channel, VHDCI (4)
(4) Autoloader support only
So the HBA you list is in fact supported.
The problem is either something in the SCSI chain (i.e. cable, terminator, autoloader), or the HBA itself which the error message does suggest.
I'd verify the cable is of the correct type (i.e. mutlimode SCSI) and the terminator is U320 compatable.
Can you try other cables/terminators? Can you attach a different U320 device to test?
The smart array controllers you mention will not work with this device, as they are not tested and do not support LUN mode (to communicate to the robotics).
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тАО12-05-2005 03:26 AM
тАО12-05-2005 03:26 AM
Re: "Error! Adapter malfunctioning" And timeouts of SCSI bus
From the HP EBS compatability matrix (www.hp.com/go/ebs), the supported HBAs include:
374654-B21 Ultra320, LVD, Single Channel, VHDCI (4)
(4) Autoloader support only
So the HBA you list is in fact supported.
The problem is either something in the SCSI chain (i.e. cable, terminator, autoloader), or the HBA itself which the error message does suggest.
I'd verify the cable is of the correct type (i.e. mutlimode SCSI) and the terminator is U320 compatable.
Can you try other cables/terminators? Can you attach a different U320 device to test?
> IS ther an alternative board to use?
The smart array controllers you mention will not work with this device, as they are not tested and do not support LUN mode (to communicate to the robotics).
You can look at the EBS matrix for other supported HBAs, but there's no reason the current one shouldn't work (if it's not defective).
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тАО12-05-2005 04:18 AM
тАО12-05-2005 04:18 AM
Re: "Error! Adapter malfunctioning" And timeouts of SCSI bus
> I've tried this card and autoloader with different cable, and different server DL320 G3, different OS.
Not ruled out are the HBA itself, the terminator, and the autoloader.
If you could try another U320 device on this HBA, or try a different HBA with the device, that would help in isolating it.